Safety Program Manager, Human Data

About the position

OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, Operator, and Sora and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams. As a Safety Program Manager (PGM) in the Human Data team you will partner with our safety systems team, operations and engineering to implement complex solutions for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to safely deploy models into the real world.

Responsibilities

• Work in a high velocity environment, with the outcome of your work informing deployment decisions.
• Work closely with external vendors, trainers, and internal researchers to collect, review, and deliver high-quality data.
• Gather requirements, write instructions, define success criteria, and calibrate the AI trainers.
• Use internal tooling to assess labeled data and provide feedback to AI trainers.
• Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience.

Requirements

• At least 1-2 years of relevant experience.
• Experience with data analytics and using insights to inform decisions and improve processes.
• Ability to navigate ambiguity and manage shifting priorities in a dynamic environment.
• Strong organizational skills to manage competing demands and bring structure to complexity.

Nice-to-haves

• Interest or background in policy, political science, or government.
• Experience in operational work and satisfaction in executing operational tasks efficiently.
• Comfort in start-up environments and ability to adapt to rapid changes.

Benefits

• Relocation support for new employees.