Sales and Operations Manager

Midwest Motor Express - Watertown, SD

Full-time - Mid Level

Watertown, SD

501-1,000 employees

Truck Transportation

About the position

The Sales and Operations Manager position at our Watertown, SD terminal is a unique opportunity that combines the responsibilities of both a logistics Terminal Manager and a Sales Manager for the designated territory. This role is crucial in ensuring that our operations run smoothly while also driving sales and customer satisfaction. The ideal candidate will have a background in Less-than-truckload (LTL) logistics, which is essential for understanding the complexities of our operations and the needs of our customers. In this position, you will provide leadership to all team members, including drivers and supervisors, fostering a culture of excellence and accountability. You will be responsible for managing the facility's performance, ensuring that both operational and customer goals are met or exceeded. This includes driving daily work habits that align with our operational model compliance and maintaining high standards in the quality of products delivered to our customers. Additionally, you will engage in managing and growing profitable facility revenue, which requires a strategic approach to sales and customer engagement. Flexibility in working various shifts is necessary to lead your team effectively and ensure 100% customer satisfaction. This role is not just about managing operations; it is about making a significant impact in a company that has been a leader in the LTL industry for over a century. Join us in making history with Midwest Motor Express, where our Service Center Managers have consistently made a difference in the logistics landscape.

Responsibilities

• Provide leadership to all team members including drivers and supervisors.
• Manage and ensure facility and customer goals are met and/or exceeded.
• Accountability for driving daily work habits to ensure operational model compliance.
• Responsible for managing and driving a culture of excellence in the quality of products to our customers.
• Engagement in managing and growing profitable facility revenue.
• Flexibility to work any shift leading team members to ensure 100% customer satisfaction.

Requirements

• Bachelor's Degree preferred.
• Transportation Management Experience.
• Strong leadership qualities.
• Desire to surround customers with excellence in service.
• High aptitude for technology.

Benefits

• Competitive Compensation & paid weekly.
• High Deductible Health Plan with an associated Health Savings Account that is matched.
• 401K, Medical, Dental, Vision, and many others.
• Paid holidays and PTO for team members.