Green Mill Restaurant And Bar - Shoreview, MN
posted 5 months ago
The Sales & Banquet Manager plays a crucial role in the success of the property by ensuring exceptional guest service and effective collaboration with the catering sales and food and beverage teams. This position is responsible for assisting in the planning of events for clients, which includes designing the layout and appearance of the venue, determining seating arrangements, and coordinating entertainment and decorations. The manager must be readily available to clients before, during, and after events, providing visible support to address any questions or concerns and ensuring a high level of client satisfaction. In addition to event planning, the Sales & Banquet Manager participates in meetings with the Banquet Chef and/or Executive Chef to review menu requests and is expected to communicate catering menu details and pricing effectively. Leading a team to deliver exceptional guest services during events is a key responsibility, which includes interviewing, selecting, scheduling, training, coaching, counseling, and evaluating the performance of the banquet team. The manager supervises the setup of function rooms according to event specifications and maintains regular communication with the team to ensure all necessary information is available for successful event execution. The role also involves ordering linens and supplies for events, maintaining contact with vendors, and ensuring that audio/visual equipment is functional. The manager oversees the staging of meeting spaces and food service for banquets and special events, ensuring that all client and contractual expectations are met. Additionally, the Sales & Banquet Manager is responsible for maintaining cleanliness standards, adhering to health department regulations, and ensuring proper sanitation and safety guidelines are followed by the staff. Financial responsibilities include overseeing cash handling, accounting, and reconciliation of point of sales systems, as well as managing inventory for small-wares and event equipment. Other duties may be assigned by the supervisor or management as needed.
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