Sales Commission Analyst (Hybrid-Dallas)

Full-time

Dallas, TX

Publishing Industries

About the position

We are seeking an experienced individual contributor to join the Emburse GTM team as a Sales Commissions Analyst. This role is responsible for implementing, administering, and reporting on commissions and incentive payments. The Sales Commissions Analyst will partner with Business Leadership, Finance, Sales Operations, HR, and Payroll to ensure commissions are calculated properly, accurately, and according to approved commission plans. This position is critical in ensuring the Sales Compensation plans are executed as designed. The Sales Commissions Analyst will administer the company's commissions program using an auditable commissions processing system. This includes setting up and managing commission plans, calculating and issuing commissions, and resolving any issues that may arise. The ideal candidate will have strong financial and analytical skills, as well as experience with commission programs. In this role, you will set up and manage commission plans, including defining goals, setting rates, and tracking performance. You will provide input to the compensation plan design, led by GTM leadership (CRO & Rev Ops) and Finance. Additionally, you will administer the compensation plans and any commission tools, collaborating with various stakeholders to gather input, address concerns, and align the compensation plans with overall business strategies. You will analyze data to evaluate the effectiveness of the compensation plans, identify trends, and make data-driven recommendations for plan improvements. Maintaining and managing a high volume of commission data inputs, providing support and training to sales team members, and maintaining accurate records of all commission transactions will also be key responsibilities. You will provide input and recommendations for streamlining processes and making process improvements, answer and resolve commission dispute tickets, and analyze results to identify any variance to plan expectations, recommending ways to address them.

Responsibilities

• Set up and manage commission plans, including defining goals, setting rates, and tracking performance
• Provide input to the compensation plan design, led by GTM leadership (CRO & Rev Ops) and Finance
• Administer the compensation plans and any commission tools
• Collaborate with various stakeholders, including finance, HR, and sales leadership, to gather input, address concerns, and align the compensation plans with overall business strategies
• Analyze data to evaluate the effectiveness of the compensation plans, identify trends, and make data-driven recommendations for plan improvements
• Maintain and manage a high volume of commission data inputs: Participant information, Credit Rules, Manual exceptions, and more
• Provide support and training to sales team members on the commission program
• Maintain accurate records of all commission transactions and prepare payment information for regular audits
• Provide input and recommendations for streamlining processes and making process improvements
• Answer and resolve commission dispute tickets
• Analyze results, identify any variance to plan expectations, and recommend ways to address them

Requirements

• Military, Associate's, or Bachelor's Degree in a related field
• 3 - 5 years of relevant Commission, or Sales Ops experience, preferably in the technology industry
• Advanced MS Excel skills, knowledge of commission tools, and integration to SalesForce is highly preferred
• Proficient in manipulating systems tools and large amounts of data
• Demonstrate the ability to work in a fast-paced, results-oriented, growing, market-leading technology company
• Flexibility to change in a dynamic environment
• Excellent verbal and written communication skills
• Strong interpersonal skills necessary to work effectively across multiple functions and with varied levels of management
• Superior quantitative and analytical skills
• Highly motivated self-starter who can work independently or collaboratively as part of a team
• Results-driven and comfortable handling multiple deadlines
• Highly organized and able to plan and execute
• Ability to manage a wide range of projects, people, and deliverables
• The ability to work cross-functionally effectively with a focus of driving accountability and collaboration
• Business-level written and verbal communication skills
• Comfortable with public speaking skills in both online and in-person forums
• Strong interpersonal skills used to collaborate with upline, downline, and across departments
• Well-developed capabilities in problem-solving and crafting efficient solutions
• A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
• An innate drive to innovate and optimize the use of available resources
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change