Sales & Customer Service Associate - Rea Farms

$29,120 - $29,120/Yr

Massage Envy - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

Personal and Laundry Services

About the position

The Sales & Customer Service Associate at Massage Envy Rea Farms is responsible for providing exceptional customer service and support to clients while promoting wellness and membership growth. This role involves engaging with clients, understanding their needs, and ensuring a positive experience at the franchise location.

Responsibilities

• Provide excellent customer service to clients and members.
• Promote and sell memberships and services to potential clients.
• Assist clients with scheduling appointments and managing their accounts.
• Educate clients about the benefits of services and products offered.
• Support the team in achieving sales goals and targets.

Requirements

• High school diploma or equivalent.
• Previous experience in sales or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Basic computer skills for scheduling and managing client accounts.

Nice-to-haves

• Experience in the wellness or beauty industry.
• Knowledge of massage therapy and related services.

Benefits

• Competitive base pay of $14 hourly and commissions
• Employer-paid healthcare including medical, dental and vision plans
• 401(k) Plan
• Paid time off for full time and part time employees
• Employee referral bonus program
• Employee Assistance Program
• Flexible schedule for a better work/life balance
• In-depth product and service training
• 40% off all products