Sales & Customer Service Associate

$37,440 - $47,840/Yr

Massage Envy - Mill Creek, WA

Part-time - Entry Level

Mill Creek, WA

Personal and Laundry Services

About the position

The Sales & Customer Service Associate at Massage Envy Mill Creek plays a crucial role in providing exceptional customer service while promoting the benefits of massage and skincare services. This part-time position focuses on connecting clients with memberships, services, and retail products, ensuring a rewarding experience for both clients and staff. The role emphasizes teamwork, integrity, and a passion for total body care.

Responsibilities

• Help clients understand the benefits of regular massage, skin care, and stretch.
• Establish relationships with members and guests to grow and retain a client base.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
• Schedule and follow up on service appointments.

Requirements

• High school diploma or GED.
• Experience in sales or customer service is preferred.
• Solid math and computer skills, with confidence handling cash.

Nice-to-haves

• Previous retail or sales experience.
• Previous customer service experience.
• General knowledge of massage and skin care services.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Referral program