This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
As a Sales/Design Consultant at our award-winning flooring retail company, you will play a crucial role in enhancing customer satisfaction and driving sales. This part-time position requires you to work on the showroom floor, where you will facilitate customer selections and provide exceptional service by both selling products and addressing customer needs. Your responsibilities will include maintaining effective communication with clients and team members through email and telephone, ensuring that you build ongoing relationships with customers through frequent interactions. You will be responsible for keeping management informed by tracking leads through our online portal and submitting various reports, including daily call reports, weekly work plans, and monthly and annual territory analyses. Collaboration is key in this role, as you will work closely with Project Managers, manufacturers' representatives, and scheduling and purchasing personnel to ensure customer satisfaction throughout the entire process. To maintain superior product knowledge, you will engage in both team and personal training sessions. Additionally, you will be expected to maintain an orderly appearance throughout the sales floor, ensuring that the environment is welcoming and conducive to customer engagement. This position is ideal for individuals who are motivated by sales, possess excellent communication skills, and are committed to providing outstanding customer service before, during, and after the sale.
Responsibilities
- Working on the showroom floor to facilitate customer selections.
- Serving customers by both selling products and meeting their needs.
- Maintaining email and telephone communications with clients and team members.
- Building ongoing client relationships through frequent communications.
- Keeping management informed by tracking leads through the online portal.
- Submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
- Collaborating with Project Managers, manufacturers' representatives, and scheduling & purchasing personnel to ensure customer satisfaction.
- Engaging in team and personal training on product knowledge to maintain superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
Requirements
- Building client relationships and providing excellent customer service.
- Motivation for sales and exceeding set sales goals.
- Self-confidence and excellent listening skills.
- Well-developed organization and time management skills.
- Ability to lift and put away sample boards and remain standing and walking for extended periods of time.
- Basic computer and math skills.
Nice-to-haves
- Experience in retail sales or design-related fields.
