Sales Development Representative

About the position

The position involves cultivating the pipeline by engaging with inbound state and local education (SLED) marketing leads generated from various marketing activities such as webinars, tradeshows, and whitepapers. The role requires driving registrations for federal events through proactive outreach and qualifying all assigned inbound SLED leads to establish actionable next steps. The candidate will develop and execute a lead qualification and generation plan to meet or exceed monthly and quarterly lead pass quota targets. Additionally, the role includes researching and prospecting for outbound cold calls, assisting with evaluating prospective customer calls from SolarWinds government inbound phone lines, and focusing on understanding customer industries and challenges. The candidate will also need to articulate the breadth of SolarWinds' product portfolio and participate in training sessions and professional development classes. Accurate information capture in the Customer Relationship Management system (CRM) is essential, along with cooperation with marketing and sales management to determine strategic sales approaches.

Responsibilities

• Cultivate the pipeline by calling on inbound SLED marketing leads from various sources.
• Drive registrations for federal events through proactive outreach.
• Qualify all assigned inbound SLED leads and establish an action plan.
• Develop and accomplish a lead qualification/generation plan to meet quota targets.
• Research and prospect to make outbound cold calls.
• Assist with answering and evaluating prospective customer calls.
• Focus on understanding customer industries, businesses, and challenges.
• Articulate the breadth of SolarWinds' product portfolio.
• Participate in sales program training sessions and professional development.
• Capture accurate information in the CRM.
• Cooperate with marketing and sales management for strategic sales approaches.
• Perform other duties as assigned.

Requirements

• Bachelor's degree or equivalent work experience.
• 1 or more years of business experience, preferably in a results-oriented or inside sales environment.
• Passion for selling, preferably in the IT industry or SLED background.
• Enthusiastic and self-starting approach.
• Demonstrable record of lead pass or sales success against a quota.
• Knowledge and experience of networking technologies and SolarWinds business environment preferred.
• Ability to communicate effectively, both verbally and in writing.
• Strong interpersonal skills.
• Ability to use Microsoft Office/Exchange and Salesforce.
• Ability to work closely with SLED marketing and sales teams.

Nice-to-haves

• Experience in the IT industry.
• Background in SLED sales.