About the position
As a Sales Development Representative (SDR) focused on our B2B eCommerce platform, you'll play a crucial role in expanding our reach and driving sales within the business market. You will be responsible for identifying, qualifying, and nurturing leads to drive sales of Sandisk storage solutions through our online channel. You will be the first point of contact for potential business customers, educating them on our products and guiding them through the eCommerce platform experience. This role requires a proactive, results-oriented individual with a strong understanding of B2B sales processes and a passion for technology. We are hiring this role as a hybrid position (2-3 days in office) and the in office portion will be located at the Sandisk Headquarters in Milpitas, CA.
Responsibilities
- Proactively identify and research potential business customers through online resources, industry events, and targeted campaigns.
- Qualify leads based on established criteria, including company size, industry, needs, and market dynamics.
- Utilize CRM tools (Zoominfo & Salesforce) to find, track and manage leads throughout the sales process.
- Become a subject matter expert on the Sandisk B2B eCommerce platform, including its features, functionalities, and benefits.
- Guide potential customers through the platform, providing assistance with account creation, product selection, and order placement.
- Address customer inquiries and resolve issues related to the eCommerce platform.
- Conduct outbound calls, emails, and social media outreach to engage potential customers.
- Deliver compelling product presentations and demonstrations, highlighting the value proposition of Sandisk storage solutions.
- Develop and maintain strong relationships with key decision-makers.
- Clearly communicate product information, and pricing.
- Collaborate with the sales and marketing teams to develop and execute effective lead generation strategies.
- Provide regular reports on sales activities, lead generation metrics, and pipeline progress.
- Contribute to the continuous improvement of the eCommerce platform and sales processes.
- Stay up to date on industry trends, competitor activities, and new product developments.
- Understand the competitive landscape and articulate Sandisk's unique selling propositions.
Requirements
- At least 1 year of experience in sales, business development, or customer service, preferably in a B2B environment.
- Experience in direct interaction with customers (customer support, sales, retail, etc.).
- Bachelor's degree in business administration, marketing, sales or a related field (PREFERRED).
- Experience using Microsoft Office Apps (Outlook, Excel, Teams, Powerpoint).
- Excellent communication, interpersonal, and presentation skills.
- Strong technical aptitude and interest in technology products.
- Ability to work independently and as part of a team.
- Ability to learn and adapt quickly in a fast-paced environment.
Nice-to-haves
- Experience with eCommerce platforms is a plus.
- Proficiency in CRM software (e.g., Salesforce, Zoominfo) and other sales tools.
- Proven track record of achieving sales targets and exceeding performance goals.
Benefits
- Paid vacation time
- Paid sick leave
- Medical/dental/vision insurance
- Life, accident and disability insurance
- Tax-advantaged flexible spending and health savings accounts
- Employee assistance program
- Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
- Tuition reimbursement
- Transit benefits
- Employee stock purchase plan
- Sandisk's Savings 401(k) Plan
