Cwi - Chichester, NH

posted 3 months ago

Part-time - Entry Level
Chichester, NH
Motor Vehicle and Parts Dealers

About the position

As a Sales Development Representative (SDR), you will play a crucial role in our enterprise-wide sales initiative, contributing significantly to our goal of driving sustainable financial growth. We are seeking an individual with a proven track record and a strong desire for success in the sales industry. Your primary responsibility will be to nurture and cultivate relationships with prospects throughout their entire journey, from initial contact to post-sale support. This pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team. In this position, you will employ various strategies to generate appointments and drive traffic by meeting departmental activity targets. This includes utilizing outbound calls, online inquiries, and other lead-generation techniques. You will effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services. Utilizing provided scripts and talking points, you will initiate and receive phone calls, making 8-10 outbound calls per hour with the primary objective of scheduling sales appointments. You will also utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions, maintaining accurate and up-to-date data for efficient follow-up and tracking. Staying informed about ongoing marketing campaigns and promotions will be essential, as you will align your efforts with these initiatives to leverage their impact on lead generation and sales conversion. Regularly tracking and analyzing your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements, will be part of your responsibilities. You will be receptive to coaching and work closely with the Sales Development Manager to improve departmental success, ensuring complete customer satisfaction by proactively managing online reputation through review sites and social media outlets. Collaboration with the sales team will be key to ensuring a seamless journey from initial contact to sale.

Responsibilities

  • Nurture and cultivate relationships with prospects throughout their journey.
  • Create a well-structured sales funnel through proactive prospecting.
  • Generate appointments and drive traffic by meeting departmental activity targets.
  • Utilize outbound calls, online inquiries, and other lead-generation techniques.
  • Effectively communicate with prospective customers to understand their needs and provide information about products and services.
  • Make 8-10 outbound calls per hour to schedule sales appointments.
  • Utilize the CRM system to record and manage customer information and sales interactions.
  • Stay up-to-date with ongoing marketing campaigns and align efforts with marketing initiatives.
  • Track and analyze personal performance metrics, including appointments scheduled and sales achieved.
  • Be receptive to coaching and work closely with the Sales Development Manager.
  • Ensure complete customer satisfaction and manage online reputation through review sites and social media.
  • Collaborate with the sales team to ensure a seamless journey from initial contact to sale.

Requirements

  • Clear and concise written and verbal communication skills.
  • Results-driven and motivated for sales.
  • Excellent customer service skills.
  • Strong time management skills to reach goals.
  • Ability to multi-task while demonstrating strong organizational skills.
  • Prior CRM experience and computer savvy.
  • Previous sales experience is a plus.
  • Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices.

Nice-to-haves

  • Experience with VinSolutions is a huge plus.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid Time Off (PTO)
  • 401(k) plan
  • Tuition Reimbursement
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave
  • On-the-job training opportunities
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