Sales Development Representative

About the position

As a key member of the sales team, you will execute activities for prospecting, lead generation, and creating interest for SolarWinds products among existing customers. Your role will involve qualifying both inbound and outbound leads, understanding customer requirements, and effectively communicating the SolarWinds value proposition. You will respond to customer inquiries via phone and email, assisting potential customers during the product evaluation process. Additionally, you will manage, maintain, and communicate accurate customer and pipeline records within SalesForce for handover to Sales Representatives. You will be responsible for submitting accurate and timely Pipe create commits on a weekly and monthly basis. Conducting short first touch 5-minute online product demonstrations to potential customer audiences, both technical and non-technical, will also be part of your responsibilities. You will work closely with the internal sales team based in Berlin to ensure a smooth handover and provide market feedback to include customer priorities and needs. Engaging in "social selling" is essential, and you must be proficient with social media and thrive on creating new, unique content, including being comfortable in front of a camera.

Responsibilities

• Execute activities for prospecting, lead generation, and creating interest for SolarWinds products to existing customers
• Qualify inbound and outbound leads
• Understand customer requirements and effectively communicate the SolarWinds value proposition
• Respond to customer inquiries via phone and e-mail, assist potential customers during the product evaluation process
• Manage, maintain, and communicate accurate customer and pipeline records within SalesForce for handover to Sales Reps
• Submit accurate and timely Pipe create commits on a weekly and monthly basis
• Conduct short first touch 5-minute online product demonstrations to potential customer audiences that are both technical and non-technical
• Work closely with the internal sales team based in Berlin to ensure a smooth handover
• Provide market feedback to include customer priorities and needs
• Engage in "social selling".

Requirements

• 1-2 Years Lead qualification/ SDR or Sales Experience
• Passion for creating interest in Prospects to learn more about SolarWinds Products
• Enthusiastic and "self-starter" approach
• Ability to communicate effectively (oral and written)
• Language preference (specificity is provided depending on the country being supported)
• Strong interpersonal skills
• Proficiency with CRM tools, preferably Salesforce
• Proficiency with Microsoft Office (Exchange, PowerPoint, Excel, etc)
• Proficiency with social media platforms, especially LinkedIn.