Sales Enablement Manager

$76,000 - $112,000/Yr

Braze - New York, NY

Full-time - Mid Level

Hybrid - New York, NY

11-50 employees

Professional, Scientific, and Technical Services

About the position

The Sales Productivity Manager, Onboarding & Ramp at Braze plays a crucial role in ensuring the success of new hires within the go-to-market teams. This position focuses on facilitating onboarding workshops, managing training content, and engaging with new employees to enhance their productivity and integration into the company. The role requires collaboration with various stakeholders to align onboarding processes with business goals and to continuously improve the training experience based on data-driven insights.

Responsibilities

• Schedule and lead live onboarding workshops and certifications for new hires.
• Administer and grade assignments and certification assessments promptly.
• Manage the end-to-end logistics for the onboarding program, including coordination with Subject Matter Experts (SMEs).
• Coordinate and handle multiple global onboarding cohorts across different time zones.
• Maintain and update training materials in both live workshops and the eLearning platform.
• Redesign or create new onboarding content in collaboration with SMEs.
• Actively engage with new hires, monitor their progress, and provide follow-up communications.
• Provide regular feedback on onboarding program performance to the broader enablement team.
• Keep hiring managers updated on new hires' progress.
• Track onboarding KPIs to measure the effectiveness of the Onboarding Program.
• Leverage data insights from new hires' performance and feedback to optimize onboarding experiences.
• Work closely with the Enablement & Productivity team to integrate the latest enablement content into the onboarding program.
• Partner with SMEs and other teams to ensure alignment between onboarding content and business strategies.
• Participate in broader team initiatives to provide support and deliver relevant content.

Requirements

• 5+ years combined experience in Sales/ GTM Enablement, Customer Success, or Sales Operations.
• Subject matter expertise in sales processes, tools, methodologies, and techniques.
• Strong communication, facilitation, and influence skills.
• Exceptional relationship management skills with senior stakeholders.
• Strong collaboration and problem-solving skills.
• Confidence when presenting in front of large groups.
• Proven track record of producing and hosting enablement events and measuring the impact of productivity programs.
• Flexibility and ability to pivot to new demands with a high sense of urgency.
• Demonstrated leadership in delivering results with large-scale, cross-functional teams.
• Experience working with Learning Management Systems and related processes.
• Ability to conduct analyses and translate results into digestible communications.

Nice-to-haves

• Business fluent English; additional languages are an advantage.

Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement.
• Community engagement opportunities throughout the year, including an annual company-wide Volunteer Week.
• Employee Resource Groups that provide supportive communities within Braze.