About the position
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies. Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
Responsibilities
- Active participant in the sales process, with an emphasis on technical discovery diligence
- Own the technical product overview and objection handling aspects
- Build and deliver compelling demos to showcase the art of the possible
- Define, build, and execute Proof of Concepts
- Troubleshoot issues and/or escalate to necessary teams during demo prep and POCs
- Lead coordination of additional Aisera technical resources to help secure the deal
- Participate in necessary onboarding activities: work closely with CSMs, CSEs, SAs for onboarding, education, workshops, escalation management and other activities to ensure successful customer launch
- Own collecting and driving product feedback
Requirements
- 5+ years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions.
- Outstanding Presentation and Communication Skills: Must be able to present to various persona and levels within our prospect and customer organizations.
- Sales Acumen: Required to be an active partner to AEs in the sales process. Ability to understand customer challenges, pains and opportunities, and articulate Aisera's value accordingly.
- Team Player: Required to collaborate closely with all necessary stakeholders - both internal and external - to help drive successful close of deals and to help launch customers into production successfully.
- Bachelor's or higher degree in computer science, engineering, or related technical field
- Hands-on experience with java, javascript, python, or other scripting/programming languages
- Experience with IT, IT Automation, and Technical Support systems is a big plus
- Familiarity with AI/ML and related technologies
Benefits
- Equitable and explainable compensation programs
