Sales Operations Manager

Liberty Diversified International - New Hope, MN

Full-time - Mid Level

New Hope, MN

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Sales Operations Manager at Liberty Diversified International, Inc. is responsible for overseeing the effectiveness and efficiency of sales operations functions. This includes managing critical Market to Cash activities and leading a team focused on operational processes such as pricing execution, reporting and analytics, sales incentive planning, and customer event coordination. The role is pivotal in driving demand and enhancing customer experience, reporting directly to the Director of Sales and Customer Care.

Responsibilities

• Deliver data and analysis to support sales management and demand generation in partnership with the Sales leadership team.
• Own and execute the pricing execution process for Dealer and National Accounts channel teams.
• Lead coordination of customer and sales events, including sales meetings and trade shows.
• Create, monitor, report, and execute sales incentive plans in collaboration with sales leaders, finance, and HR.
• Lead projects aimed at improving demand generation and customer experience for both internal and external customers.

Requirements

• Bachelor's degree in Sales, Business, Communications or related field or equivalent combination of education and experience.
• 5+ years of experience in sales.
• 2+ years of experience driving process improvements in sales or customer-facing environments.
• 2+ years of pricing or reporting and analytics experience.
• Results-oriented, process-driven, and analytical thinker.
• Previous change management experience.
• Excellent communication, conflict resolution, and decision-making skills.
• Demonstrated advanced experience with Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Ability to travel up to 10% of the time.

Nice-to-haves

• Lean Six Sigma, Continuous Improvement, and/or Operational Excellence training or certification.
• Previous experience with advanced Microsoft Excel functions (pivot tables, VLOOKUP, Conditional Formatting, etc.).
• Experience as a direct supervisor of teams.
• CRM experience.
• General Services Administration (GSA)/state contract experience.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities
• Flexible scheduling