Sales Performance Manager - Business Banking (Northeast Region - Capital Area/Fairchester)

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

• Create competitive performance plans to achieve and exceed market objectives.
• Provide timely feedback to Market Manager on Client Experience and Market strategy opportunities.
• Analyze and share trends to identify opportunities to deepen client relationships.
• Improve workforce effectiveness and productivity by applying talent analytics to hiring, resource planning, performance management, and top talent retention.
• Support focused client relationship care training to improve Business Banking banker and specialist performance with effective, professional representation of brand and offerings.
• Gather associate feedback and customer insights on messages, offers, merchandising, and collateral to improve awareness of offerings and elevate the client experience.

Requirements

• Previous experience supporting a sales organization, including executives, and/or have had direct client/sales experience.
• Demonstrated ability to coordinate with multiple partners, manage multiple priorities/projects simultaneously, and design and deliver materials for in-person or virtual meetings.
• Demonstrated ability to influence executives, peers and partners in a wide range of settings; strong communication skills (both verbal and written).
• Strong computer, presentation, and facilitation skills.
• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.

Benefits

• Industry-leading benefits.
• Access to paid time off.
• Resources and support to employees.
• Commitment to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.