Salesforce Administrator

About the position

The Salesforce Administrator role is responsible for managing and optimizing Simpro Group's suite of Salesforce services and ensuring seamless integration with connected systems.

Responsibilities

• Perform administration, maintenance, and support of the Salesforce platform, including user management, security settings, incident management and system updates.
• Monitor system health, troubleshoot issues, and ensure optimal performance.
• Implementation and management of third-party systems, APIs, and AppExchange applications with Salesforce.
• Design and maintain actionable reports and dashboards for stakeholders across departments.
• Automate business processes using declarative tools.
• Test and deploy new functionality, ensuring minimal disruption to end users.
• Support data imports, exports, and migrations while maintaining compliance with data privacy regulations.
• Collaborate with team members located in various time zones to gather requirements and deliver Salesforce solutions that meet business needs.
• Facilitate effective communication and documentation.

Requirements

• At least 3 years of Administrator experience supporting Sales Cloud, Service Cloud, Field Servers and CPQ.
• Proficiency with Salesforce declarative tools, such as Flows and Validation Rules.
• Experience creating reports, dashboards, and actionable insights for stakeholders.
• Strong communication skills with the ability to collaborate in a global, cross-functional environment.
• Ability to work independently, prioritize tasks, and meet deadlines in a hybrid or remote work setting.

Nice-to-haves

• Salesforce Certification (Administrator, Advanced Administrator, Platform App builder)
• Knowledge of third-party integrations & APIs.
• Experience working with international teams in different time zones.
• Exposure to Apex, Visualforce, or Salesforce development (not required but a plus).

Benefits

• Responsible Time Off
• Opportunities for growth and development
• Second-to-none product training provided
• Comprehensive medical, dental, vision package with 100% employer paid options
• 401k/Retirement Plan with 6% employer match
• Flexible work environment
• Dog-friendly office environment
• Free parking
• Happy hours and office games
• Ground-breaking parental leave program
• $5k Travel Grant for medical procedures