Salesforce Developer

About the position

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com. The Salesforce developer is responsible for designing, developing, and maintaining custom solutions within the Salesforce platform to meet business needs. This role involves writing and enhancing Apex code, building, and improving complex flows, and creating/enhancing integrations with third-party systems to automate processes and augment functionality. The Salesforce developer will collaborate with the rest of the CRM team as well as business stakeholders to gather requirements and ensure the Salesforce environment supports efficient sales, service, and operational processes. Additionally, the Salesforce Developer is involved in testing, debugging, and deploying custom solutions while ensuring best practices in performance, security, and data integrity are followed.

Responsibilities

• Responsible for SFDC Change Management and Source Control (Github).
• Responsible for management of Salesforce deployment cycles. Experience with Salesforce CLI.
• Provides advanced technical support and troubleshooting strategies for all sales and operations-related technology.
• Responsible for integrations required within the Salesforce ecosystem. Experience with integration methods/types (REST, SOAP).
• Write, test, and deploy Apex classes, triggers, and asynchronous processes to extend Salesforce functionality.
• Ensure that custom developments, including Apex code and Flows, are thoroughly tested, and documented before deployment.
• Work closely with the CRM team to create, customize, and manage Salesforce Flows to automate business processes and streamline user interactions without code when possible.
• Stay updated with Salesforce releases, new features, and best practices to continuously improve your skills and the system's functionality.

Requirements

• Bachelor's degree required
• 4+ years of experience
• 3+ years of Software engineering skills with Force.com Platform
• Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
• Excellent organizational, verbal, and written communication skills
• Proven ability to drive and achieve results
• Advance knowledge of GitHub deployment cycles and SFDX CLI commands
• Ability to work both independently to troubleshoot and problem-solve
• Ability to adapt to shifting priorities and open to learning new ways of working
• Ability to be a reliable team member, capable of effective collaboration to achieve our shared goals across teams, departments, and companies
• Ability to communicate effectively at all levels of the organization, tailoring the message based on the purpose, audience, and channel
• Ability to embrace change with a flexible mindset, even if the way forward isn't clear

Nice-to-haves

• Force.com Certified Administrator Certification desired
• Force.com Certified Developer Certification desired
• Advanced SOQL/SOSL skills are preferred.
• Experience with SFMC
• Experience with CPQ
• Data Cloud experience preferred.
• Familiarity with a diverse range of Salesforce tools.

Benefits

• Growth and longevity for our employees are top priorities here.
• We recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward.
• We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.