SAP NS2 Senior Cloud Infrastructure DevOps Engineer

About the position

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. Must be a US Citizen; this position requires access to customer data. Candidates must be within a commutable distance to Austin, TX with the expectation to be in office a minimum of 3-4 days per week. Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele.

Responsibilities

• Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers.
• Run ansible playbooks to manage customer infrastructure.
• Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.
• Configure, build, and deploy containerized services using Docker and/or Kubernetes.
• Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues.
• Produce and maintain technical documentation in regard to network and system design and governance.
• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.
• Operate in a security-first mindset, performing all other responsibilities with security in mind.
• Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.
• Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines.

Requirements

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5-8+ years of experience with Python, Terraform, Ansible, Concourse CI/CD, Vault, Identity Management.
• Experience with Unix / Linux operating system internals and administration.
• Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC).
• Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups).
• Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC).
• Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP.
• Proficient in a CI/CD technology.
• Proficient in a scripting or programming language for automation (bash, python).
• Experience with RBAC design and provisioning for users.
• Investigation skills to review detailed Infrastructure and configurations.
• Experience with logging and log processing in a cloud environment.
• Working knowledge of networking: ip routing, subnetting, network troubleshooting.
• Strong Linux OS skills - deployment, configuration, and troubleshooting.
• Working knowledge of ServiceNow and Jira.

Nice-to-haves

• Expertise in designing, analyzing and troubleshooting large-scale distributed systems.
• Ability to debug and optimize code and automate routine tasks.
• Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.

Benefits

• Flexible working models
• Health and well-being programs
• Learning and development opportunities
• Recognition for individual contributions