Eisenhower Health - Rancho Mirage, CA

posted 6 months ago

Full-time - Entry Level
Rancho Mirage, CA

About the position

The Scheduling Coordinator for Radiation Therapy at the Eisenhower Health Lucy Curci Cancer Center is responsible for managing all aspects of patient scheduling, ensuring accurate documentation and registration of patients, and facilitating communication between patients and healthcare providers. This role is crucial in maintaining the efficiency of clinic operations and enhancing patient experience.

Responsibilities

  • Manage all aspects of patient scheduling in the clinic.
  • Ensure all necessary documentation is in place prior to patient visits.
  • Register patients into the system with accurate insurance information.
  • Demonstrate compliance with Code of Conduct and compliance policies.
  • Function as a role model for organizational values.
  • Utilize Aria and Epic scheduling tools proficiently.
  • Manage new patient intake and scheduling tasks, including data collection and document scanning.
  • Collaborate with clinic support staff to ensure timely transmission of referral information.
  • Review and manage assigned clinic referral work queues.
  • Coordinate distribution and scheduling of unassigned new patient referrals.
  • Review schedules for incomplete items and critical clinical information.
  • Utilize reports to identify scheduling trends.
  • Manage automated scheduling technologies for patient communication.
  • Complete confirmation calls in collaboration with clinic support staff.
  • Facilitate changes to the Epic clinic schedule as needed.
  • Maintain Five Star Standards for patients, physicians, and visitors.
  • Cross-train to other job duties as needed.

Requirements

  • Previous scheduling experience in a healthcare setting (Front Desk/Surgery/OR).
  • Experience with scheduling and customer service.

Nice-to-haves

  • Working knowledge of outpatient clinic scheduling.
  • Associate Degree or Diploma in Medical Office.

Benefits

  • Competitive hourly wage of $22.00 per hour.
  • Access to resort-style living and world-class amenities in Southern California.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service