School Operations Manager [Bilingual-Spanish] - (Immediate) | KIPP Houston High School

About the position

The School Operations Manager is a school based position that assists with all finance and operations functions necessary to run a high-performing school. This includes coding invoices, purchasing, facilities, food services, transportation, technology, student recruitment, student data, regulatory compliance, and academic operations support. The School Operations Manager serves as a key member of the school’s Front Office Team, ensures that the school’s operations meet high standards of operational excellence, families are offered outstanding customer service, and enables instructional leaders and staff to focus on driving strong student achievement outcomes.

Responsibilities

• Supervises School Operations Associate
• Purchases items & services for the school; knows the procurement process, is trained in KIPPeMart
• Codes invoices, collects money (e.g. EOY trips, club fees), prepares deposits
• Implements the arrival and dismissal procedure (car flow, bus line up, walkers)
• Manages the day to day busing operations for their school; rosters, parent requests/ issues, student line-up process, parent and student ID tags, student behavior; works closely w/ their Bus Coordinator Lead for needs and changes
• Manages Child Nutrition day to day logistics (meal card replacement, supper rosters); works closely with the Child Nutrition Field Supervisor
• Manages school event coordination (i.e. meet the teacher night, parent engagement sessions, enrollment and recruitment activities – working with Regional Student Recruitment)
• Manages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiers
• Manages any student technology program the school runs (i.e. Chromebooks)
• Updates any school based calendar for the School Leader
• Supports field lesson logistics (booking buses, ordering sack lunches, hotel rooms, travel, etc.)
• Manages any school based social media communications/ postings
• Gives parent tours for potential student prospects
• Schedules shared space
• Performs other duties as assigned by the Assistant Principal of Operations

Requirements

• Bilingual; English & Spanish required
• Bachelor’s degree preferred
• 3 to 5 years of work experience, preferably in education and/or business or operations management
• Demonstrated leadership skills (e.g. at least 1 year managing a team or large projects)
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Team player with strong interpersonal and stakeholder management and relationship building skills
• Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
• Ability to be calm under pressure, especially in difficult conversations with parents and staff
• Excellent organizational, verbal, and written communication skills
• Excellent computer skills, including Microsoft Word, Microsoft PowerPoint, Microsoft Excel; Google Drive, Google Docs, and Google Sheets
• Desire to continuously learn and increase effectiveness as a professional
• Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff

Benefits

• Salary is based on years of experience, degree of education, and level of expertise.
• Eligible to participate in all KIPP Texas’ benefit plans.
• Offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, and disability plans.