Scrum Master/Project Manager (Marketing ART Operations)

About the position

Provides servant-leadership and mentorship to multiple agile teams through effective application of Agile principles and frameworks including Scrum and Kanban. Strengthens understanding of effective practices, theories and techniques to support continuous improvement. Educates and coaches teams to create an environment that fosters self-organization, cross-functionality, collaboration, conflict resolution, transparency and continuous improvement. Visualizes, communicates and radiates team information to keep their work and impediments visible to stakeholders.

Responsibilities

• Utilize a broad knowledge base of agile practices including user stories, PI planning, story pointing, and retrospectives to help create high performing teams.
• Encourage a continuous improvement culture for individuals within the agile teams, constantly discovering better ways of working, through transparency, collaboration, and retrospectives.
• Curate team-level coaching content used to guide teams regarding agile practices.
• Facilitate meetings with the teams for purposes of idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving and alignment.
• Help the teams gain transparency into their workflow through appropriate use of information radiators.
• Address blocking issues that are beyond the teams’ authority, or require support from other teams, so the teams remain focused on achieving their goals.
• Work with other Agile Leaders to increase the effectiveness of the application of Agile within the organization.
• Provide mentorship to less experienced Scrum Masters.
• Seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading and classroom training.
• Complete other related duties as assigned.

Requirements

• Bachelor’s degree and a minimum of 4 years’ experience as a member of an agile team, including a minimum of 2 years’ Scrum Master experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ experience as a member of an agile team, including a minimum of 2 years’ Scrum Master experience.
• Intermediate to advanced level Jira experience.
• Strong project management skills.

Nice-to-haves

• Depth of knowledge in at least two technology team roles (project manager, user experience, business analyst, developer, testing, deployment).
• Prior experience fostering team self-organization and continuous improvement.
• Knowledge of Agile and Lean principles and practices.
• Experience developing/managing digital capabilities.
• Understanding of Design Thinking principles.
• Strong verbal and written communication skills.
• Prior experience leading through influence.
• Experience in Confluence and/or Target Process.

Benefits

• Competitive pay range of $97,869.52 - $163,115.87 Annual (USD).
• Forty hours of paid volunteer time each year.