Scrum Master/Project Manager

About the position

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help. With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers. This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact, we’d love to hear from you.

Responsibilities

• Ensure products and features are delivered on time with desired business outcomes
• Foster a positive team environment that promotes productivity, creativity, and high performance
• Collect and analyze metrics to identify areas for improvement and implement best practices
• Develop and maintain execution plans, including timelines, key milestones, and resource capacity management
• Monitor progress and performance, providing regular updates to stakeholders and adjusting plans as necessary
• Identify and engage with all relevant stakeholders, including teams, executives, business users
• Manage risks and issues, implementing mitigation strategies to ensure successful delivery
• Coordinate with cross-functional teams and ensure effective communication and collaboration
• Facilitate agile (scrum and kanban) ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Coach and mentor team members on agile practices to ensure continuous improvement
• Remove impediments that hinder the team’s progress and work to resolve conflicts
• Work closely with the Product Owners to manage the product backlog, prioritize tasks, and ensure alignment with project goals

Requirements

• Bachelor’s degree in Computer Science, Business Administration, or a related field
• PMP, CSPO, CSM or other relevant certifications required
• Proven experience as a Scrum Master, Project Manager, or similar role in an Agile environment
• Strong understanding of Agile methodologies, including Scrum, Kanban, and Lean
• Excellent communication and interpersonal skills, with the ability to lead, influence, and motivate teams
• Demonstrated ability to manage multiple projects simultaneously and handle complex issues effectively
• Proficiency with project management and collaboration tools including Rally or Jira

Benefits

• Comprehensive benefits package focused on health, wellbeing, and financial security
• Professional development opportunities
• Volunteer Time Off and Matching Grants Programs