Scrum Master

About the position

Trilogy Federal provides financial management, information technology (IT) consulting, program management services, and strategic consulting to federal agencies. Trilogy has an extensive history helping federal clients achieve their most ambitious business modernization and optimization goals with the ability to deliver targeted subject matter expertise and full life cycle support. Trilogy Federal is seeking a Scrum Master to support the Department of Veterans Affairs (VA). The ideal candidate will be an experienced Agile practitioner with a passion for facilitating teams, removing impediments, and driving iterative delivery in a fast-paced, client-focused environment. This role requires a collaborative, servant-leader mindset to join our team, ensuring the successful execution of VA corporate IT initiatives, including legacy system sustainment and DevSecOps-driven modernization efforts. The selected Scrum Master must hold an active SAFe Scrum Master (SSM) certification and bring expertise in guiding teams within the VA’s Veteran-focused Integration Process (VIP) Lean-Agile framework. This position will empower cross-functional teams to deliver high-quality, secure, and scalable IT solutions, fostering continuous improvement and alignment with VA stakeholder needs. Please note this position is contingent upon award (Q2/Q3 2025), and may require occasional customer site visits in D.C.

Responsibilities

• Facilitate Agile ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) for one or more Scrum teams, ensuring effective collaboration and delivery of VA corporate IT system increments.
• Coach team members, including developers, engineers, and analysts, in SAFe practices and Agile principles, promoting self-organization, accountability, and a focus on delivering value to VA stakeholders.
• Remove impediments and shield teams from external distractions, enabling them to focus on sprint goals and maintain a sustainable pace of delivery for legacy and DevSecOps products.
• Collaborate with the Program Manager, Release Manager, and Product Owners to align team efforts with the Contractor Project Management Plan (CPMP) and broader CCSS 2 objectives.
• Support the integration of Continuous Integration/Continuous Delivery (CI/CD) practices into team workflows, ensuring seamless coordination with release schedules and deployment pipelines.
• Track and report team progress using VA-approved tools (e.g., Jira, GitHub, ServiceNow), contributing to Biweekly Status Reports with updates on sprint outcomes, impediments, and resolutions.
• Ensure team adherence to VA’s VIP Lean-Agile framework, fostering a Veteran-centric approach to IT delivery and maintaining traceability of requirements, changes, and test results.
• Promote a culture of continuous improvement by facilitating retrospectives, documenting lessons learned, and implementing process enhancements to increase team efficiency and product quality.
• Work with VA stakeholders, such as the Contracting Officer’s Representative (COR), to clarify requirements, manage expectations, and ensure deliverables meet security and quality standards (e.g., FISMA, NIST).
• Leverage key technologies like AWS, Azure, and Jenkins to support team delivery, bridging technical and process gaps in the development lifecycle.
• Mentor junior team members on Agile best practices, contributing to Trilogy’s staff development initiatives and fostering a collaborative team environment.
• Assist in resolving conflicts, managing risks, and escalating issues as needed to ensure timely delivery and exceptional customer satisfaction for VA OIT.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (Master’s preferred).
• SAFe Scrum Master (SSM) certification required.
• 10+ years of experience as a Scrum Master or Agile facilitator, with a focus on IT projects in federal or VA environments.
• Proven expertise in SAFe methodologies, Agile frameworks, and team facilitation, with hands-on experience using tools like Jira, GitHub, and ServiceNow.
• Strong interpersonal and coaching skills, with the ability to foster collaboration, resolve conflicts, and guide diverse teams in a dynamic, fast-paced setting.
• Familiarity with VA security standards (e.g., FISMA, NIST, HIPAA) and the VIP Lean-Agile framework is highly desirable.
• Proficiency in MS Office Applications (Word, Excel, PowerPoint, Visio, SharePoint) and VA-approved Agile management tools.
• Ability to adapt to evolving priorities and travel occasionally to VA sites in Washington, D.C., as needed.
• Ability to obtain a Public Trust Clearance.

Nice-to-haves

• Master’s preferred.
• Additional certifications such as Professional Scrum Master (PSM), Project Management Professional (PMP), or Certified Scrum Master (CSM) preferred.

Benefits

• Health, dental, and vision plans.
• Optional FSA.
• Paid parental leave.
• Safe Harbor 401(k) with employer contributions 100% vested from day 1.
• Paid time off and 11 paid holidays.
• No cost group term life/AD&D plan, and optional supplemental coverage.
• Pet insurance.
• Monthly phone and internet stipend.
• Tuition and training reimbursement.