Seasonal Administrative Support

About the position

Plunkett's is a solid, family-owned business established in 1915 celebrating over 100 years of continued growth! Our service area covers over 22 states with offices in Fridley, MN, Columbus, OH, and Farmington, NM. Our employees receive competitive wages and rewards, fantastic benefits, a company sponsored retirement program, continuous training, and career development. Plunkett's is an outstanding, privately owned company that offers stability and opportunity! This position will assist the Administration team to ensure that the increase in volume of workload during the Spring, summer, and Fall seasons is efficiently processed. Responsibilities will include payment processing, responding to client questions and concerns regarding invoices and payment applications, and applicable projects and tasks relating to our Administration team. This role is full-time during summer break, with available hours to begin training in the spring.

Responsibilities

• Process a large volume of payments.
• Monitor shared email boxes, effectively respond to clients, and escalate concerns that should be reviewed by other employees.
• Identify the source of billing and payment application discrepancies and reconcile the variance.
• Operate our letter folding machine and postage machine to ensure that communications are received and sent efficiently.
• Communicate effectively & professionally (written and verbal) with people both inside and outside the company.
• Maintain a safe and clean work environment.
• Cooperate with management to complete any other tasks as assigned.

Requirements

• Must be 18 years of age or older.
• Pursuing a 2- or 4-year degree in a related field.
• Ability to effectively communicate on the phone and through email/text in a professional and efficient manner.
• Computer skills including the ability to learn new software and systems.
• Strong organization skills and attention to detail will be key to success in this role.
• Ability to read, write, clearly speak, and understand English.
• Favorable drug test and acceptable background and driving record are also required.

Nice-to-haves

• Previous office work experience is a plus.

Benefits

• Competitive wages and rewards.
• Fantastic benefits.
• Company sponsored retirement program.
• Continuous training and career development.