Security Operations Specialist

About the position

The Security Operations Specialist is responsible for monitoring and coordinating with field units to ensure seamless and efficient security operations. This role requires exceptional attention to detail in managing personnel check-ins and check-outs, validating timesheets, and addressing urgent communications. Additionally, the Security Operations Specialist will manage security resources such as uniforms, equipment, and vehicles while providing essential support to management.

Responsibilities

• Manage and oversee communications with field units to ensure smooth operations and effective coordination.
• Conduct accurate and timely check-ins and check-outs for security personnel at various sites.
• Verify guard time in Paylocity with meticulous attention to detail to ensure payroll accuracy.
• Professionally manage and prioritize incoming calls from security personnel and clients.
• Maintain detailed logs of all communications and dispatch actions for future reference and audits.
• In a backup capacity, issue and document security uniforms.
• Provide timely and informative support to management, including reporting on field operations and quality or performance issues.
• Utilize advanced computer systems and software, including Paylocity and surveillance tools, for operational monitoring and communication purposes.
• Perform other necessary administrative tasks as assigned to support the smooth operation of the security team.

Requirements

• High School diploma or equivalent.
• Proven experience in security operations or a related field.
• Familiarity with managing security personnel and operational logistics.
• Proficiency with computer systems, particularly ADP and surveillance software.
• Exceptional attention to detail and a high level of accuracy in tracking and reporting.
• Strong organizational and multitasking skills to manage multiple priorities effectively.
• Excellent verbal and written communication skills for interacting with personnel, clients, and management.
• Ability to handle urgent and high-pressure situations with professionalism and efficiency.
• Strong problem-solving skills with a proactive approach to resolving operational challenges.
• Valid driver’s license for delivery duties and field support.

Benefits

• Eligible associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage.
• Participation in the TCS Retirement Savings 401(k) Plan.