Insight Global - Northbrook, IL
posted 7 months ago
The IT Security Sr. Service Desk Analyst position is a fully remote role focused on various Identity and Access Management (IAM) functions. The primary responsibilities include managing user access provisioning, deprovisioning, and modification, as well as conducting periodic user access reviews to ensure compliance with security policies. The analyst will work closely with the security/IAM team to ensure proper access to enterprise applications and IT services while adhering to established guidelines and protocols. This role requires a strong emphasis on Active Directory management, including the creation and management of security groups, and handling user access requests related to new hires, terminations, and transfers. In this position, the analyst will be responsible for working through tickets for new hire requests, setting up Active Directory with appropriate security group memberships and access levels. The role also involves training on proprietary systems used for access management processes, ensuring that the analyst can effectively manage user accounts and access across various platforms. A proactive mentality and strong analytical skills are essential, as the analyst will need to quickly identify and resolve obstacles while maintaining effective communication with various stakeholders. The work schedule is Monday to Friday from 9:00 am to 6:00 pm EST, and while the position is remote, candidates must be available to work during these hours. The company provides all necessary equipment for the role, ensuring that the analyst can perform their duties effectively from any location within the country.