Senior Agile Coach

$116,700 - $196,100/Yr

AT&T - Dallas, TX

Full-time - Mid Level

Dallas, TX

Telecommunications

About the position

Join AT&T and reimagine the communications and technologies that connect the world. Our AT&T Agile Center of Excellence team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. This career step requires intermediate level experience. Agile coaches are industry-certified change agents who combine their technical knowledge of lean-agile values, principles, and practices with an intrinsic motivation to improve AT&T's software, systems, and Agile business processes. Using their broad Agile experience, Senior-Agile Coaches focus on identifying and initiating specific Agile team practices to reach outcomes defined through coach-customer collaboration. Having agreed upon desired outcomes, the Senior-Agile Coach engages in areas of instruction, demonstration, and organizational strategy through iterative coaching plans. Senior-Agile Coaches work primarily at team and team-of-teams levels mentoring Scrum Masters and Product Owners, and they often collaborate with more experienced coaches to support larger Agile Engagements. Senior-Agile Coaches contribute to public instruction of Agile principles and practices as content producers and co-instructors. Agile Coaches focus on driving transformation for the program which they are assigned and fully engaged. They are experts in helping teams mature in the use of agile principles and practices, promoting consistent behaviors and providing guidance to drive maturity. Agile Coaches guide and help teams on both the product and delivery side, functioning at varying levels depending on individual skill and experience combined with the need of the engagement.

Responsibilities

• Identify and initiate specific Agile team practices to reach outcomes defined through coach-customer collaboration.
• Engage in areas of instruction, demonstration, and organizational strategy through iterative coaching plans.
• Mentor Scrum Masters and Product Owners at team and team-of-teams levels.
• Collaborate with more experienced coaches to support larger Agile Engagements.
• Contribute to public instruction of Agile principles and practices as content producers and co-instructors.
• Communicate the vision for change by explaining not just how to work differently, but why.
• Train and coach teams and team roles for basic agility and ART launch readiness through workshops, classes, and hands-on training.
• Advise teams on ways to capture, visualize, and interpret flow metrics.
• Provide strategies to improve team flow while maintaining awareness of scaled systems.
• Assist Senior/Principal Coaches in performing Business Agility Assessments.

Requirements

• Intermediate level experience in Agile coaching.
• Industry certification in Agile methodologies.
• Strong technical knowledge of lean-agile values, principles, and practices.
• Experience in mentoring Scrum Masters and Product Owners.
• Ability to communicate effectively and inspire change within teams.
• Experience in conducting workshops and hands-on training for Agile practices.

Nice-to-haves

• Experience with SAFe (Scaled Agile Framework).
• Familiarity with Delivery Pipelines and Flow metrics.
• Previous experience in a telecommunications or technology environment.

Benefits

• Medical/Dental/Vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays).
• Paid Parental Leave.
• Paid Caregiver Leave.
• Adoption Reimbursement.
• Disability Benefits (short term and long term).
• Life and Accidental Death Insurance.
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.
• Employee Assistance Programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.