Senior Analyst, Strategy & Operations

About the position

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. As a Senior Analyst on the Strategy & Operations team, you will act as a key partner to the team by providing visibility and analysis as it relates to EAB's Annual Recurring Revenue (ARR) and into the company's overall and future performance projections. You will perform in-depth analysis to identify opportunities, set strategy, and allocate resources. To be successful, you will need to establish a technical proficiency across common data and analytics platforms, and build a comprehensive understanding of our organization. Ideal candidates for this position will have exceptional critical thinking and communication skills, and must be highly motivated to tackle challenging problems and provide outstanding service.

Responsibilities

• Forecasting performance in order to set expectations for the executive team
• Analyzing specific business problems, including ARR across the company, pricing analysis, ad-hoc analysis, modeling, and forecasting
• Identifying actionable data to align commercial and delivery behavior with business objectives
• Collaborating with leadership across Commercial, Product, Strategy, and Finance divisions to understand pressing business needs and act as a strategic thought partner to address those needs, specifically as it relates to future M&A activity at EAB
• Creating models to forecast future performance and model the impact of new initiatives on revenue and service delivery
• Analyzing trends and validating adherence to strategic initiatives and objectives
• Using SQL to transform and clean data for the purpose of downstream analysis
• Creating reports, dashboards, and data visualizations in Excel to generate actionable insight
• Setting and maintaining sales and renewal goals based on historical performance data and qualitative feedback
• Delivering in-depth ad hoc analyses to diagnose performance issues and guide strategic initiatives

Requirements

• Bachelor's degree, ideally in an analytical/quantitative field (e.g. economics, statistics, finance, accounting, etc.)
• Minimum 3-4+ years of work experience in an analytical or operational capacity
• Robust grasp of complex Microsoft Excel (advanced formulas, pivot tables, and power query)
• Proven experience using Microsoft Excel and SQL to query and analyze business data
• Experience with financial modeling and valuation analysis
• Ability to effectively communicate technical concepts and insights from data
• Excellent interpersonal skills, including the ability to influence others and gain the trust of stakeholders
• Self-starter with proven ability to think creatively and navigate data complexity, stay organized and multi-task in a fast-paced environment
• Strong attention to detail with a desire to solve challenging problems, and to constantly improve technical/analytical skills by learning new methods

Nice-to-haves

• Experience working with complex and disparate data to produce relevant and consumable reports, dashboards, and/or ad-hoc analyses
• Experience using PowerBI, Tableau, or other business intelligence/visualization tools
• Experience with Salesforce or other customer relationship management (CRM) systems
• Strong project management skills
• Experience reporting to/communicating with executives
• Experience in FP&A or with M&A analysis and/or diligence
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise