Senior Asset Protection Manager

About the position

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Senior Asset Protection Manager, this means: Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store. Overseeing trends and solutions to address inventory shrink across multiple stores. Championing strategic asset protection plans that improve safety and security outcomes. The Senior Asset Protection Manager oversees safety and asset protection programs and processes in the across multiple stores. This associate ensures the stores adhere to OSHA standards, supports OSHA investigations, trains and coaches associates on Asset Protection programs, and monitors overall store safety. The Senior Asset Protection Manager is seen as an expert on safety related reports, guidelines, and regulations. Travel Requirements: This role will require frequent travel between stores within the district.

Responsibilities

• Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers.
• Oversee trends and solutions to address inventory shrink across multiple stores.
• Champion strategic asset protection plans that improve safety and security outcomes.
• Ensure stores adhere to OSHA standards and support OSHA investigations.
• Train and coach associates on Asset Protection programs.
• Monitor overall store safety.

Requirements

• Bachelor's degree in Business Administration, Psychology, Criminal Justice, or related field OR equivalent experience.
• 5 years of relevant work experience (retail or asset protection).
• 3 years of experience conducting retail investigations.
• 2 years of experience directly or indirectly supervising employees.
• 1 year of experience with conducting quality reviews/audits.
• Experience with Microsoft Office, i.e., Word, Excel, Outlook.

Nice-to-haves

• Bachelor's degree in Business or related field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., LPQ, LPC) or equivalent experience.
• 2 years of experience in retail management influencing business leaders.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Experience using physical security systems (e.g., CCTV, EAS).