Senior Business Analyst

About the position

The Senior Business Analyst (BA) will provide strategic services to support the customer develop and implement an acquisition management program. The program is highly strategic and policy driven with foundational areas in business systems, strategic initiatives, procedures/guidance/information, and workforce development. The BA will have responsibilities in all areas and work closely with our customers in an environment that is team oriented and goals driven.

Responsibilities

• Participate in all agile SCRUM ceremonies, roles and responsibilities
• Work with the Product Owner to define and write user stories
• Work with the Product Owner to perform backlog grooming
• Validate that delivered software meets the stated user story acceptance criteria
• Organize sprint reviews with Product Owners to provide visibility and collect feedback
• Understand and capture business processes and perform analysis for improvement while developing standard operating procedures
• Lead change management efforts
• Assess 'As Is' and 'To Be' processes and documenting gaps
• Define project scope with client input
• Understand and create solutions to improve user experience
• Generate reports by collecting customer requirements, gathering & analyzing data, and presenting information
• Create requirements that move client to proposed solution
• Build business models that will guide the architecture of the proposed solution
• Communicate and interpret business models between the client and development team
• Support organizational Change Management
• Collaborate to elicit new products and improve existing solutions
• Develop and present customer focused solutions based on customer needs
• Program management documentation support
• Issue resolution/help desk support
• Participation in team and customer meetings, manage meetings and provide meeting minutes

Requirements

• Bachelor’s Degree in Business, Computer Science or Related Discipline
• Be familiar with all Scrum ceremonies, roles and responsibilities
• Experience with JIRA and Confluence
• Proven problem-solving experience with high attention to detail
• Experience in developing processes using visual tools e.g., Microsoft Visio
• Must have experience in collecting business and functional requirements
• Must be able to present to executives and broad audiences
• Possess strong collaboration and communication skills
• Experience directly communicating with, supporting or training an end-user community
• High technical aptitude and a desire to learn
• Excellent troubleshooting ability
• A logical and analytical mindset
• Experience running meetings

Nice-to-haves

• Experience and/or expertise in Project Management
• Experience with the software development life-cycle (SDLC)
• Experience using SQL

Benefits

• Health, dental, and vision insurance; 80% of all plan member premiums are paid by Centeva
• Employee Life Insurance
• Short and Long-Term Disability Insurance
• PTO and all 10 Federal Holidays as paid days off
• 401(k) with up to 4% employer match
• Paid gym membership
• Professional certification course and examination reimbursement
• Professional development and training