Navy Federal Credit Union - Pensacola, FL

posted 5 months ago

Full-time - Mid Level
Pensacola, FL
Credit Intermediation and Related Activities

About the position

As a Senior Business Intelligence Analyst at Navy Federal Credit Union, you will play a crucial role in supporting business decisions through comprehensive quantitative and qualitative data analysis. Your primary responsibility will be to analyze business problems and issues using advanced business intelligence tools, integrating data from both internal and external sources. You will work under minimal supervision, leveraging your complete understanding of business needs and objectives to make impactful recommendations that align with operational goals. This position requires an advanced skill set and proficiency in various analytical procedures and techniques. In this role, you will collect, aggregate, and analyze data from multiple sources, including both structured and unstructured data sets, to derive insights into business performance. You will identify, analyze, and interpret trends or patterns, preparing ongoing reports and data visualizations that support strategic business decisions. Your expertise will be essential in developing, maintaining, and managing advanced reporting, dashboards, and business intelligence solutions that provide actionable insights. You will produce reports that highlight key performance indicators, identify areas for improvement in current operations, and conduct root cause analysis of problems. Utilizing analytics and metrics, you will work to improve processes and provide data-driven forecasts regarding potential costs, risks, and profits associated with new business initiatives. Effective communication of your findings and insights to stakeholders will be vital, as you will also provide strategic recommendations for optimizing business performance. Additionally, you will be responsible for creating specifications for reports and analyses based on business needs and available data elements. Building strong working relationships with team members and subject matter experts will be key to your success, as you may also lead small projects and initiatives within the organization.

Responsibilities

  • Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance
  • Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
  • Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
  • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
  • Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
  • Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance
  • Provide reporting solutions and respond to ad-hoc report requests within the business area
  • Create specifications for reports and analysis based on business needs and required or available data elements
  • Build working relationships with team members and subject matter experts
  • Lead small projects and initiatives

Requirements

  • 5-7 years of experience in data analysis and reporting
  • Complete knowledge and understanding of business area/specialization
  • Advanced skill using business intelligence applications and/or cloud services
  • Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
  • Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  • Advanced skill in complex data manipulation across multiple tables
  • Effective data integration, cleaning and validation skills
  • Skill communicating data analysis and visualizations to nontechnical and senior audiences
  • Skill with data analysis tools and programming languages such as Python, R
  • Research skills
  • Interpersonal skills
  • Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
  • Bachelor's Degree in Business Administration, Statistics, or related field
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