Disability Solutions - Los Angeles, CA

posted 3 months ago

Full-time - Senior
Los Angeles, CA

About the position

As Senior Director, Global Brand Creative Studio Operations at lululemon, you will play a pivotal role in developing and optimizing the creative processes that drive project delivery excellence. Your primary responsibility will be to foster collaboration across various departments, ensuring that the creative vision and brand storytelling are effectively brought to life. You will partner closely with Global Brand Creative leaders, external agency partners, and cross-functional stakeholders to facilitate the end-to-end creative enablement process. This includes building a world-class team of studio operators, such as creative project managers, producers, and creative operations managers, who will set the standard for Creative Operations across the company. In this role, you will establish enterprise-level best practices, tools, platforms, and resources necessary to optimize creative workflows. You will work alongside the SVP of Global Brand Creative on strategic resource planning, forecasting, and project prioritization to meet both current and future business needs. Your responsibilities will also encompass designing and implementing cross-functional processes for brand campaign planning, annual planning, and program performance reporting. You will transform creative planning processes for global brand campaigns, ensuring alignment among key stakeholders on briefs and strategies, including content and campaign prioritization. Effective communication across functions will be crucial to ensure that marketing priorities and projects are successfully managed. You will support the SVP of Global Brand Creative and the global creative leadership team in managing the current budget and addressing future strategic budget needs across studios. As the key contact for Tier 1 external creative agencies, you will lead the orchestration of creative resourcing, workflows, processes, and technology, creating a seamless creative workflow from inception to final delivery. Additionally, you will manage the production budget, ensuring that resources and budget allocations align with strategic goals. Your role will also involve collaborating with Global Brand Leaders across brand management, brand operations, channels, and creative to develop processes and operating models that enhance enablement and drive efficiencies for cross-functional teams. You will implement programs and structures that support the creative team in delivering projects on time, on budget, and aligned with brand objectives. Furthermore, you will manage external creative resources, including freelancers, to ensure that marketing programs are delivered within deadlines and budget constraints. Leading and empowering your team will be essential, as you will oversee overall team success and individual career growth, establishing communication protocols and best practices to drive greater efficiencies within the creative team. Lastly, you will support and collaborate with regional creative teams to ensure a unified operational process and resource network.

Responsibilities

  • Develop and optimize creative processes for project delivery excellence.
  • Foster collaboration across departments to support brand storytelling.
  • Build and lead a world-class team of studio operators.
  • Establish best practices, tools, and resources for creative workflows.
  • Work with SVP, Global Brand Creative on resource planning and project prioritization.
  • Design and implement cross-functional processes for brand campaign planning.
  • Transform creative planning processes for global brand campaigns.
  • Communicate cross-functionally to manage marketing priorities and projects.
  • Support budget management and strategic budget needs across studios.
  • Lead the orchestration of creative resourcing and workflows.
  • Manage the production budget effectively to meet strategic goals.
  • Collaborate with Global Brand Leaders to develop efficient operating models.
  • Implement programs that support the creative team in delivering projects.
  • Manage external creative resources to meet deadlines and budget constraints.
  • Lead and empower the creative team for overall success and growth.
  • Establish communication protocols and best practices for efficiency.
  • Support regional creative teams for unified operational processes.

Requirements

  • Bachelor's degree required.
  • 15+ years of experience managing high-performing teams in fast-paced environments or agencies.
  • Experience managing large global production budgets.
  • Ability to activate operational rigor and process against creative work.
  • Global experience with a strategic planner and data-driven mindset.
  • Strong project management, planning, and prioritization skills.
  • Proven track record in organizing and executing large-scale projects.
  • Demonstrated leadership to inspire teams and drive flexible solutions.
  • Deep understanding of creative processes, needs, tools, and industry trends.
  • Experience in building scalable solutions and managing multiple priorities.
  • Effective and collaborative stakeholder across the organization.
  • Expert negotiator, influencer, and relationship builder.
  • Highly adaptable to changing priorities and a problem solver.

Nice-to-haves

  • Possess an entrepreneurial spirit and continuously innovate.
  • Communicate with honesty and kindness.
  • Lead with courage and foster connection by putting people first.
  • Integrate fun and joy into the workplace.

Benefits

  • Extended health and dental benefits, and mental health plans.
  • Paid time off.
  • Savings and retirement plan matching.
  • Generous employee discount.
  • Fitness & yoga classes.
  • Parenthood top-up.
  • Extensive catalog of development course offerings.
  • People networks, mentorship programs, and leadership series.
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