Senior Director - Large Enterprise, Hyperscaler / Data Center

Lumen Technologies • Raleigh, NC

399d • $150,380 - $200,500 • Remote

About The Position

The Senior Director for Large Enterprise, Hyperscaler/Data Center at Lumen is a visionary leadership role responsible for driving the success and growth of the LE and Hyperscaler/Data Center product segments. This position involves engaging stakeholders to align product strategy, prioritizing enhancements, and ensuring optimal results for customers. The role requires collaboration across various teams to create product solutions and monitor key metrics, while also identifying opportunities for innovation and revenue growth.

Requirements

• Twelve plus years of leadership or experience in a large-scale product and/or segment leadership role, the Hyperscaler/Data Center product segment is a bonus.
• Proven track record of launching successful products in the Hyperscaler/Data Center segment through a blend of technical, creative, business, and marketing skills.
• Superior communication, leadership, team building, and people management skills.
• Ability to prioritize among competing opportunities, balance customer needs with business priorities, and clearly articulate the rationale behind decisions.
• Versatile team player with demonstrated strong capabilities in communication - both oral and written - and presentation skills for all levels of audience.
• Ability to lead a team of high performing individuals, both leaders and individual contributors.
• Experience and familiarity with SASE, Dark Fiber, Colo VPN, Enterprise Broadband, VoIP, Lumen Digital, M&P, and UCC products as they relate to LE.
• Experience and familiarity with Dark Fiber, Colo VPN, Internet on-Demand, IP VPN, Wavelengths, and ethernet products as they relate to Hyperscaler/Data Centers.
• Experience as a general manager.
• Bachelor's degree or higher in Business or a related field or equivalent years for experience.

Responsibilities

• Serve total accountability for the success and growth of the Large Enterprise (LE) and Hyperscaler/Data Center product segments, including owning and driving a strong P&L.
• Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize enhancements, and drive best in class product experience for customers.
• Responsible for product solution creation and collaborating with cross-functional partners like GTM team on how to 'productize' the solution.
• Work closely with SVP Product Segments to keep all key stakeholders aligned.
• Define, monitor, and improve all key product segments metrics including but not limited to adoption, customer net promoter score (NPS), volume of leads, and more.
• Prioritize the product roadmap for the LE and Hyperscaler/Data Center segments in line with market research, customer feedback, and ecosystem partners' capacity.
• Actively monitor and analyze market research and trends to inform strategy and decisions for the LE and Hyperscaler/Data Center segments, ensuring alignment with the latest industry developments and customer preferences.
• Evangelize the LE and Hyperscaler/Data Center segments' vision through innovation and delivery.
• Lead the identification of and capitalization on emerging opportunities within the LE and Hyperscaler & Data Center segments, fostering innovation to maintain a competitive edge and drive future revenue growth through creative and leading solution launches.
• Ensure clear communication between the LE and Hyperscaler & Data Center segments and GTM & Business Operations functions for seamless working relationships.
• Identify revenue growth opportunities within the segment and communicate potential overlap in opportunities with other segment leaders to drive alignment.

Benefits

• Health insurance coverage
• Life insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off
• Flexible scheduling options
• Professional development opportunities
• Employee discount programs
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Telecommunications
• Education Level: Bachelor's degree