NES Associates-posted 11 months ago
$88,275 - $106,950/Yr
Full-time • Mid Level
Washington, DC
251-500 employees
Professional, Scientific, and Technical Services

When disaster strikes around the world, either natural or man-made, USAID's Bureau for Humanitarian Assistance (BHA), is often the U.S Governments first responder. As a Deployable Communications Officer for BHA, you would provide daily technical support to BHA's Washington D.C. based and field-based staff located in offices around the world. You will also provide 24/7 technical support as part of a Duty Officer rotation, helpdesk support for BHA users when assigned and during deployments, and training to deploying personnel on all equipment in BHA's cache. Additionally, you will research new technology to support our field operations, develop documentation, and provide training to your peers. You will assess communications needs of BHA's field offices or disaster deployments and develop a plan, including equipment and training, following through until all needs are met. You will provide backup to the Communications Trainer for standard classroom training, coordinate with other departments within BHA, USAID and the State Department, and support high-end Government officials. You will also train and coordinate with Foreign Service Nationals around the world and deploy, at a moment's notice, anywhere in the world for up to 45 days in support of Disaster Assistance Response Teams (DARTs).

  • Provide daily technical support to BHA's Washington D.C. based and field-based staff.
  • Provide 24/7 technical support as part of a Duty Officer rotation.
  • Provide Helpdesk support for BHA users when assigned and during deployments.
  • Provide training to deploying personnel on all equipment in BHA's cache.
  • Research new technology to support field operations, develop documentation, and provide training to peers.
  • Assess communications needs of BHA's field offices or disaster deployments and develop a plan, including equipment and training.
  • Provide backup to the Communications Trainer for standard classroom training.
  • Coordinate with other departments within BHA, USAID and the State Department.
  • Train and coordinate with Foreign Service Nationals around the world.
  • Deploy, at a moment's notice, anywhere in the world for up to 45 days in support of DARTs.
  • Must be a U.S citizen.
  • Possess and maintain valid passport and driver's license (good driving record).
  • Must possess active secret clearance.
  • Must be in excellent health as field conditions involve exposure to extreme heat/cold and long hours often located in war torn areas.
  • Excellent verbal and written skills are a must.
  • Must be a self-starter and able to work in a team environment.
  • Must be able to operate as the sole Communication Officer during deployments.
  • Technical training, certification(s), or degree (bachelor's preferred) and 3 years (10 preferred) of experience.
  • Significant Public Safety or Military experience highly preferred.
  • Proficiency in other languages such as Spanish, Arabic, and French.
  • Previous experience with the United Nations, USAID, USAR Operations or other non-Government agencies such as American Red Cross or Save the Children.
  • Experience as an IT Service Desk technician.
  • Medical plan options, some with Health Savings Accounts.
  • Dental plan options.
  • Vision plan.
  • 401(k) plan with company match.
  • Full flex work weeks where possible.
  • Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • Short and long-term disability benefits.
  • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.
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