Senior eDiscovery Relativity Trainer

CACI International Inc • Washington, DC

298d • $41

About The Position

Do you have experience in eDiscovery and have a passion for learning and teaching people software? If so, this is the position for you! CACI is currently looking for a Senior eDiscovery Relativity Trainer where you will design, implement, and provide training and continuing support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide training to a variety of audience including attorneys, paralegals, government case managers and contractors working high-profile, important cases. Each day is always a bit different, with the opportunity to learn all aspects of eDiscovery. CACI is committed to growing our eDiscovery workforce and has included tuition reimbursement for Relativity certifications, the ACEDS certification and Paralegal Certificates! This is a great opportunity for someone to grow their careers.

Requirements

• At least two years of experience providing direct end-user support for the applications being supported.
• Hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported.
• Experience with DOJ office automation environments extremely helpful.
• Expert user of the Government's word processing, spreadsheet, and email systems.

Nice To Haves

• Certification by the software provider may be required for certain applications.

Responsibilities

• Assists in setting up and operating end-user support program for major applications in support of specific projects.
• Sets up overall user training programs, particularly for complex applications such as groupware and workflow packages.
• Sets up facilities and procedures to ensure responsive support.
• Trains staff and sets up help desk staffing schedules.
• Organizes, prepares, schedules and conducts training sessions.
• Prepares training approach and materials.
• Arranges for use of training facilities, for access to appropriate applications.
• Oversees and supervises help desk operations.
• Receives requests and translates them into effective search strategies.
• Designs appropriate output formats, assists users in constructing and refining queries.

Benefits

• Healthcare benefits
• Wellness programs
• Financial benefits
• Retirement plans
• Family support programs
• Continuing education opportunities
• Flexible time off benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior