Senior Field Applications Engineer

Monrovia, CA

Computer and Electronic Product Manufacturing

About the position

The position serves as the technical first point of contact for customers, requiring effective communication of technical information to both customers and internal teams at SiLC. Responsibilities include providing timely answers and assessments during system design, testing, and troubleshooting, as well as supporting customer data collection and integration of SiLC's solutions onsite. The role also involves authoring technical documentation and white papers as needed.

Responsibilities

• Technical first point of contact for customers
• Communicate technical information to customers and SiLC's internal teams through technical presentations, design reviews, etc.
• Provide timely answers and quick assessments during system design, testing and troubleshooting.
• Support customer data collection and integration of SiLC's solutions onsite.
• Author technical documentation and white papers, as needed.

Requirements

• BS / MS Degree in Physics, Applied Physics, Electrical Engineering, Optics or a related field.
• Familiarity with photonics components, fiber optics, free space optics, and standard test electronic equipment.
• Prior internship or university research experience on related field.
• Aptitude for performing hands-on experiments and measurements.
• Ability to adapt and operate under tight deadlines.
• Strong communication and interpersonal skills and willing to learn new things.

Nice-to-haves

• Experience with Automotive design and qualification process is a plus.
• Strong hands-on experience on free-space, fiber optics, and optical alignment to fiber/waveguide devices.