Senior Field Service Engineer

About the position

As a Field Engineer, you will be crucial to ALC’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is self-motivated, detail oriented, and is customer focused. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Engineers.

Responsibilities

• Initiate, install, troubleshoot optimize customer systems that utilize advanced Direct Digital Control technology.
• Serve as local contact for technical issues and leader in the field.
• Offer effective solutions for increasingly complex system issues.
• Provide turnkey project delivery on small to medium projects.
• Responsible for ensuring that systems operate properly, to include controls, sensors, and software.
• Load software, configure trends, alarms, and reports.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project for the customer.
• Provide site-specific training to owners/operators on the complete system.

Requirements

• High School Diploma or GED.
• 2+ years of experience in Building Automation, HVAC, or technical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
• Valid and current Driver’s License and can be insurable by the company’s insurance.

Nice-to-haves

• Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• Experience with building automation software, such as WebCTRL, and installing increasingly complex building automation controls.
• Basic knowledge of navigating and integrating into a variety of building automation systems.
• Advanced knowledge of TCP/IP networks including wireless technology.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Ability to communicate technical information to a non-technical audience.
• Excellent communication skills and the ability to work well in a team environment.
• Proficient with Microsoft 365 applications.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• paid_volunteer_time
• tuition_reimbursement
• professional_development