About the position
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. We are seeking a results-driven and experienced Senior Finance Manager - Order to Cash to join our team. In this role you will be responsible for the global Billing, Collections and managing Accounts Receivables for the Sample Management Solutions business. Reporting to the Divisional CFO, this role provides strategic direction to improve the related Accounts Receivable processes. You will lead the internal and outsourced billing & collections team, ensure compliance with policies and implement effective billing & collection strategies. You will also be responsible for leading and building a high performance team.
Responsibilities
- Oversee all aspects of the billing process, ensure efficient, accurate and timely invoicing process for the segment.
- Work hand-in-hand with cross functional team of accounts receivable analysts in collaboration with upstream business, operations and technology teams to integrate scalable end-to-end Order to Cash (OTC) processes and solutions.
- Provide leadership in collections of outstanding AR, ensure compliance to applicable policies and procedures.
- Monitor performance of the third-party Shared Service provider, hold them accountable for improving relevant metrics of the billings & collections department.
- Communicate functional service strategy/roadmap and content to the third-party service provider. Support and coordinate the solution refinement/design activities associated with the billing and collections processes of the segment.
- Ensure timely cash application processes, and drive timely resolution to reflect accurate customer AR balances.
- Lead customer credit evaluation process for onboarding new customers and managing existing customers to minimize risk. Provide guidance on payment terms / structures.
- Partner with business teams such as commercial, customer service, finance to drive resolution of any billing and collections issues.
- Ownership of Accounts Receivable to drive DSO improvements. Identify & lead process, systems improvement initiatives to drive efficiencies.
- Review customer AR status, manage bad debt reserve process for the segment.
- Ensure timely completion of month-end close activities. Collaborate with internal accounting teams.
- Ensure completion of monthly account reconciliations for relevant balance sheet accounts managed by the group.
- Ensure adherence to all internal control procedures, support & liaise with internal/external auditors.
- Lead both Azenta and Shared Service team members, provide coaching and development, promoting a culture of continuous improvement.
- Assist with the monthly and quarterly financial close process, including preparation of reports and analyses.
- Leverage data from numerous databases and internal tools to perform reporting and analysis.
- Partner with senior leaders to drive strategic initiatives for long-term success.
Requirements
- A Bachelor's degree in either Accounting or Finance; an MBA, CMA or CPA is a plus
- 7+ years or progressive experience managing Accounts Receivables, Billing and Collections, 3+ years of management or supervisory experience
- Ability to lead large global teams, managing and coaching staff members.
- Experience with contracting procedures, and interacting with customers on collections procedures.
- Roll-up your sleeves approach and ability to problem solve
- Experience with large scale ERP systems required. Knowledge of the Oracle Cloud ERP is a plus
- Advanced excel skills
- Strong process focus & improvement mindset; Six Sigma and/or Lean trained is a plus; strong project management skills
- Excellent written and verbal communication skills, interpersonal skills and ability to multi-task in complex and dynamic environments
- Excellent analytical skills with a high attention to detail
- Experience working at a global company in a SOX compliant environment is a plus
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