Senior Government Solutions Engineer

About the position

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Responsibilities

• Develop, implement, and optimize VoIP, wireless, and cloud-based communication solutions to meet the unique needs of government clients and partners
• Work directly with government agencies, partners, and internal cross-functional teams to understand requirements, propose solutions, and ensure alignment with Iridium's initiatives
• Identify and integrate innovative technologies into existing systems to enhance efficiency, scalability, and cost-effectiveness
• Serve as a technical advisor, providing guidance on system capabilities, troubleshooting complex issues, and ensuring optimal system performance
• Lead and coordinate multiple projects simultaneously, ensuring timely delivery, adherence to technical specifications, and alignment with client objectives
• Foster strong relationships with government clients, deliver technical presentations, and provide training to ensure effective use of Iridium solution
• Monitor industry trends, gather feedback from stakeholders, and recommend process improvements to enhance the overall performance and value of Iridium's solutions

Requirements

• Bachelor's degree in Business, Engineering, or related field OR equivalent relevant experience in lieu of degree
• 10+ years of relevant experience in the satellite telecommunications industry
• Knowledge of Iridium call processing, gateway architecture, and Space Vehicle (SV) interactions
• Excellent communication skills, with the ability to convey products, deliverables, analyses, and/or issues clearly and confidently, and recognize and adapt to different communication techniques
• Can easily build meaningful relationships with others, including senior leadership outside of your own department, and is comfortable providing constructive feedback to your team members and management
• Ability to support relationships and network internally and externally to facilitate business objectives
• Be able to analyze a situation or problem, generate effective solutions, and see those solutions through to completion
• Must possess the creativity and resourcefulness needed to make reliable decisions and determine methods on new assignments
• Can thrive in a dynamic environment by handling multiple tasks and managing shifting priorities
• Be proactive in sharing knowledge you've learned with others

Nice-to-haves

• Prior military, DoD (Department of Defense) civilian, or DoD contractor experience

Benefits

• Equal Opportunity/Affirmative Action Employer