Senior IT Product Manager - Automation

About the position

At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth. Databricks is seeking a Product Manager with expertise in automation and Generative AI to design, develop, and deploy intelligent automation solutions across Databricks. This role will drive the use of advanced AI tools and methodologies to streamline business processes, reduce manual effort, and enhance operational efficiencies. As part of our digital transformation team, you will work collaboratively with cross-functional teams to identify automation opportunities, implement AI-driven solutions, and refine processes to create measurable business value. The successful candidate will drive the analysis, design, and implementation of automation solutions to enhance operational efficiency and productivity across the organization. By minimizing manual touches and scaling organizational needs, you will play a critical role in optimizing workflows and driving continuous improvement initiatives. This position requires a deep understanding of business processes and expertise in automation technologies and tools. You will report to the VP of Fintech and work closely with our leadership and business partners.

Responsibilities

• Develop automation solutions leveraging Generative AI models (e.g., GPT, LLMs) to automate repetitive tasks and enhance decision-making processes.
• Identify opportunities for automation by collaborating with business units to analyze workflows and determine areas for efficiency gains.
• Design end-to-end automated workflows incorporating AI for natural language processing, data extraction, content generation, and more.
• Work closely with cross-functional teams to ensure smooth integration of AI-driven automation tools, addressing challenges, and providing solutions.

Requirements

• 5+ years of relevant product management experience in IT product management, focusing on process automation and optimization with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
• Experience leading successful automation initiatives preferably in the quote to revenue processes.
• Understanding of business processes with expertise in analyzing, designing, and implementing automation solutions.
• Technical acumen with hands-on experience in process automation technologies and tools, such as RPA, process mining, AI based automation tools.
• Ability to translate business requirements into technical solutions.
• Experience working with Agile/Scrum teams as a Product Owner.
• Data and metrics skills to backup assumptions, recommendations and drive actions.

Benefits

• Comprehensive benefits and perks that meet the needs of all employees.
• Eligibility for annual performance bonus.
• Equity options.