About the position
We are seeking a Senior Knowledge Manager/Technical Writer (ENG) to join our Task Order proposal on the Defense Intelligence Agency's Solutions for the Information Technology Enterprise III (SITE III). The Senior Knowledge Manager/Technical Writer (ENG) identifies, collects, synthesizes, organizes, and manages organizational knowledge in support of business units across an organization. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Responsibilities
- Acquires, maintains an understanding of, and leverages knowledge about the business activity on behalf of the organization.
- Provides the transfer of knowledge sharing, so that the organization know how, information and experience is shared inside and (as appropriate) outside the organization with clients, partners, and stakeholders.
- Promotes knowledge sharing through the organization's operational business processes.
- Strengthens links between knowledge sharing and the information systems and improves integration among information systems in the organization to facilitate seamless exchange of information across systems.
- Promotes collaborative tools such as activity rooms to facilitate sharing of ideas and work among internal teams and external partners.
- Provide support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting.
- Shares experiences across communities of practice, business units, and networks on innovative approaches in knowledge sharing, including preparation of case studies.
- Help to monitor and evaluate the knowledge sharing program, including external benchmarking and evaluation programs/opportunities.
- May supervise more junior team members.
- Maintains communications on knowledge sharing across the organization, participation in orientation and training sessions, and preparation of brochures/presentations.
- Familiarity with developing and delivering knowledge sharing programs and with the company's or customers information infrastructure.
- Experience in establishing effective partnerships within and outside the organization.
Requirements
- Active Top-Secret Clearance with a CI Poly
- BS, 10-12 years relevant experience; MS, 8-10 years relevant experience; PhD, 5-7 years relevant experience
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401K
- Life insurance
- Short-term disability plans
- Long-term disability plans
- Vacation time
- Holidays
