Senior Lead Institutional Investment Operations Specialist

About the position

The position involves leading complex initiatives in the Client Service space, serving as a Subject Matter Expert (SME) in current regulations impacting Client Service functions. The role requires partnering with various departments including Front Office Sales and Trading, Market Risk, Technology, Compliance, Finance, Operational Risk, Audit, and other support functions. The individual will provide vision, direction, and expertise to more experienced leadership and act as a key participant in large-scale planning, gathering data to support resolution of issues in areas both within and outside of their responsibility. The role demands full knowledge and leadership on projects related to internal and industry-related matters, strategically engaging with professionals and managers at all levels within the company. The individual will develop and implement resolutions to complex issues arising within the client and trade lifecycle, make decisions that require an understanding of function, policies, procedures, and compliance requirements, and advise leadership on complex objectives, processes, and long-term goals. Additionally, the role involves influencing and leading broader work teams to meet deliverables and drive new initiatives, as well as collaborating and consulting with peers, colleagues, and managers to resolve issues and achieve goals.

Responsibilities

• Leading complex initiatives in the Client Service space
• Serving as an SME in current regulations that impact Client Service functions
• Partnering with Front Office Sales and Trading, Market Risk, Technology, Compliance, Finance, Operational Risk, Audit, and other support functions
• Providing vision, direction, and expertise to more experienced leadership
• Acting as key participant in large scale planning, gathering data to support resolution of issues in areas in and out of responsibility
• Demonstrating full knowledge and serving as a leader on projects along with internal and industry related industries
• Strategically engaging with all levels of professionals and managers companywide
• Developing and implementing resolutions to the most complex issues as they arise within the client and trade lifecycle
• Making decisions requiring understanding of the function, policies, procedures, and compliance requirements
• Advising leadership to develop or influence complex objectives, processes, industry related regulations, and long-term goals for overly complex business needs across organization
• Influencing and leading broader work team to meet deliverables and drive new initiatives
• Collaborating and consulting with peers, colleagues, and managers to resolve issues and achieving goals

Requirements

• 7+ years of Institutional Investment Operations experience, or equivalence demonstrated through one or a combination of the following: work experience, training, military experience, education.

Nice-to-haves

• Extensive knowledge and understanding of securities industry
• Ability to develop and negotiate solutions to issues with partners or clients including escalations as needed
• Ability to lead and operate collaboratively, execution focused, and results oriented
• Ability to articulate complex concepts in a clear manner
• Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
• Ability to collaborate with cross functional teams with an end goal of improving service for clients
• Experience presenting information to persuade, educate, and enhance understanding at all levels
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic environment
• Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
• Overall cross-collaboration experience required to effectively engage both onshore and offshore counterparts
• Intermediate Microsoft Office skills
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to organize and manage multiple priorities

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement