Citizens Bank - Austin, TX

posted 5 months ago

Full-time - Mid Level
Austin, TX
501-1,000 employees
Credit Intermediation and Related Activities

About the position

Citizens, Inc. is seeking a Senior Life Insurance Underwriter to join our team in Austin, TX. This role is pivotal in ensuring that we maintain our high standards of underwriting while providing exceptional service to our clients and agents. The Senior Underwriter will be responsible for analyzing insurance applications, determining the risk of insuring clients, and making informed decisions based on established underwriting guidelines and protocols. This position requires a detail-oriented mindset and the ability to think critically, as well as the initiative to work collaboratively with others. The successful candidate will be expected to manage an average case load daily and work efficiently to meet turnaround times. In this role, you will work closely with the VP/Head of Underwriting on various tasks including application creation and revision, product development, and conducting daily audits and reviews. You will also be involved in reinsurance administration and the creation of underwriting guidelines. The Senior Underwriter will play a key role in identifying process improvements and technological opportunities, while also building rapport with agents and independent consultants. Mentorship and leadership opportunities for junior underwriters and New Business Specialists will also be part of your responsibilities. At Citizens, Inc., we pride ourselves on our exceptional work environment, which includes an open-plan workspace with panoramic views, an onsite gym, and a variety of employee engagement events. We are committed to fostering a culture of collaboration and innovation, where your contributions are valued and recognized. Join us in making a meaningful difference in the lives of our customers and communities.

Responsibilities

  • Analyze information on insurance applications
  • Determine the risk of insuring the client
  • Screen applications based on set criteria
  • Evaluate recommendations from underwriting manuals
  • Recommend whether to offer insurance
  • Determine appropriate premiums and amounts of coverage
  • Contact Agents, Independent Consultants, and others to obtain further information
  • Participate in educational seminars, webinars, and local underwriting meetings
  • Maintain an excellent attendance record
  • Approval limit will vary with experience level, with face amounts not to exceed $1,000,000.

Requirements

  • Bachelor's degree preferred; insurance-related work experience and strong computer skills may be acceptable
  • Courses in business, finance, economics, and mathematics are particularly helpful
  • Certifications: Fellow of Life Management Institute, Fellow of the Academy of Life Underwriting working towards Chartered Life Underwriter title, LUTCF designations, or other industry-related designations
  • Expected to get certification through coursework; certification and continuing education is required; must have FLMI and FALU designations; working towards CLU or LUTCF designations
  • Successful completion of basic EKG training
  • Proven experience with Final Expense Underwriting
  • Preferably bilingual: English, Spanish
  • Ability to establish rapport and build relationships in a professional manner
  • Ability to clearly and effectively communicate and escalate issues to management
  • Excellent analytical, organizational, and interpersonal skills
  • Ability to work well in a team-based environment
  • Strong math and/or financial skills
  • Ability to achieve a balance between risky and cautious decisions
  • Ability to work in multiple systems and applications
  • Ability to develop and maintain positive working relationships with internal/external stakeholders
  • Ability to operate in a fast-paced environment shaped by constant change and innovation
  • Must be fully proficient with SharePoint and Microsoft Office products, including Word, Excel, and PowerPoint.

Nice-to-haves

  • Experience in the insurance industry
  • Advanced certifications in underwriting or related fields
  • Bilingual skills in English and Spanish

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
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