About the position
As a Senior Manager Learning (Lifestyle) at Hilton, you will play a pivotal role in shaping the learning and development strategies for our Lifestyle brands. This position is part of the Corporate Human Resources team and reports directly to the Director of Global Learning for Full Service & Lifestyle Brands. Your primary responsibility will be to partner with business leaders to attract, retain, and develop Hilton's most valuable asset—our Team Members. You will lead the strategic design and architecture of the learning curriculum, which includes the design, development, and curation of training content tailored to the unique needs of our Lifestyle brands. In this role, you will consult with business partners to assess learning needs and advise on effective learning approaches across multiple brands simultaneously. You will analyze learning requests, aligning them with Hilton University's broader objectives, and lead the implementation of learning solutions with the support of the Director of Global Learning. Additionally, you will manage the budget for learning programs, travel, and expenses, ensuring that all instructional design and training effectiveness measures align with our organizational goals. Your collaboration with other members of the Global Learning and Talent Development team will be essential, as you will conduct external benchmarking and develop learning approaches rooted in adult learning theory. You will also facilitate both virtual and in-person learning programs, ensuring that our training initiatives are impactful and sustainable. This position offers a unique opportunity to influence the learning culture at Hilton and contribute to the professional growth of our Team Members.
Responsibilities
- Consult with business partners to assess learning needs and advise on learning approaches across multiple brands simultaneously.
- Analyze learning requests and align to priorities and to the broader objectives of Hilton University's learning and development ecosystem.
- Lead the implementation of learning solutions, with support from the Director, Global Learning.
- Manage budget for learning programs, travel and expenses.
- Work with business/vendor partners to ensure instructional design and measurement of training/learning effectiveness is aligned with our goals.
- Facilitate virtual and in-person learning programs.
- Partner with vendors for content development, create requests for proposal, review vendor options, manage statements of work, non-disclosure agreements, master service agreements, provide feedback to vendor-based responses, and manage payment of invoices.
Requirements
- Five (5) years of professional work experience
- Four (4) years of learning and development experience
- Three (3) years of project management experience
- Lifestyle Hotel experience
- Demonstratable understanding of the unique attributes and operations of Lifestyle hotels
- Experience consulting with business partners to present and facilitate proactive and responsive learning solutions
- Experience creating approaches to learning that are rooted in adult learning theory and developing measurable and sustainable results for the business
Nice-to-haves
- On-property hotel experience
- Virtual Instructor Led Training, Instructional Design, or Learning Production experience
- Global work experience
Benefits
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Employee stock purchase program (ESPP) at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Comprehensive medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Life insurance
- Short-and long-term disability insurance
- Flexible spending accounts
- Health savings account
- Access to a care coordination program (“Wellthy”)
- Legal services program
- Educational assistance program
- Adoption assistance
- Backup childcare program
- Pre-tax commuter benefit
- Travel discount
