Senior Manager, Revenue and Financial Operations

$108,000 - $148,000/Yr

Olo - New York, NY

Full-time - Mid Level

Remote - New York, NY

Professional, Scientific, and Technical Services

About the position

Olo is seeking a highly motivated Senior Manager, Revenue and Financial Operations to oversee the billing and revenue process, focusing on streamlining the quote-to-cash process. This role involves working cross-functionally with various teams to identify improvements and ensure compliance with guidelines, while managing the billing team and driving change through process improvements and systems implementations.

Responsibilities

• Review revenue generating contracts and ensure adherence to quote-to-cash processes.
• Ensure accuracy of all commercial data and contracts within guidelines.
• Assist with questions from Sales Operations, Legal, and Accounting Teams during contract negotiations.
• Manage the Billing team and perform certain billing activities, ensuring timely and accurate billing processes.
• Streamline the billing process and ensure reliability of billing data across all systems.
• Oversee and drive change management related to key Finance and Accounting processes, specifically quote-to-cash.
• Act as key liaison for the Finance & Accounting organization regarding quote-to-cash transformation.
• Develop and maintain procedure and process flow documentation.
• Evaluate, identify, and recommend process and systemic improvements to drive change management.
• Identify and implement internal controls within the quote-to-cash process and maintain SOX documentation of controls and process narratives.
• Serve as the primary point of contact for revenue and quote-to-cash process inquiries from auditors.
• Support management on ad-hoc analysis and projects as needed.

Requirements

• Bachelor's Degree in Accounting, Operations, Management, or Finance preferred.
• Experience in a billing role or in an operations, project management, or consulting environment, with exposure to finance/accounting required.
• Experience with quote-to-cash processes.
• 5+ years of relevant experience in a SaaS environment.
• High level of familiarity with Salesforce, Intacct, and Braintree highly preferred.
• Ability to exercise diplomacy skills to deal effectively with external customers and vendors and internal stakeholders.
• Ability to spot inefficiencies in processes and recommend improvements.

Benefits

• 20 days of paid time off
• 10 separate sick days
• 11 holidays plus year-end closure
• Health, dental, and vision coverage for yourself and your family
• 401k match
• Remote-office stipend
• Company equity
• Generous parental leave plan
• Volunteer time off
• Gift matching policy