Senior Manager - Windows Platform Engineering

About the position

This position is for a Senior Manager for the Windows engineering arm of the Windows Platform team. This position will be responsible for the development and implementation of Windows services including, but not limited to, Azure, VDI, IAM, M365 Services and AWS Windows Services. The position will guide and lead the maintenance and build of the employee virtual endpoints, cloud identity management services, and continue the expansion of the M365 services adoption. This role will work with cross department leader from all the infrastructure teams and the security organization to help codify and automate our service offerings. This role requires a high level of organization and knowledge of Windows and cloud services to build the next level of the IB Windows platform for our Employees.

Responsibilities

• Collaborate with stakeholders to gather requirements, assess business needs, and develop IAM strategies and solutions that align with organizational goals.
• Configure and manage IAM systems and tools, such as identity governance platforms, directory services, and authentication mechanisms.
• Provide technical support and guidance to end-users and IT teams on IAM-related issues, troubleshooting, and best practices.
• Develop and maintain IAM policies, standards, and procedures, and ensure adherence to industry best practices and compliance frameworks.
• Participate in planning, implementation, and growth of our customer's Amazon Web Services (AWS) or Microsoft Azure foundational footprint.
• Work with various technology teams to understand our current applications and make migration recommendations and to-be architectures in AWS / Azure.
• Develop and follow standard operating procedures (SOPs) in resolving issues, submit documentation for work completed.
• Report on your team's progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery.

Requirements

• 10 years Azure/AWS engineering and development.
• 10 years of on-premise to cloud migration experience.
• 7 years automation of the deployment and maintenance of Windows workloads.
• 7 years experience deploying and maintaining Infrastructure as code.
• 5 years engineering experience with IAM services (Entra, Ping, Okta, etc).
• 5+ years of hands-on work experience supervising personnel in a technical environment.
• Strong technical expertise in Identity and Access Management (IAM) technologies, including experience with IAM systems such as Active Directory, Azure AD/Entra ID, CyberArk, Okta, SailPoint or similar platforms.
• Hands-on experience with identity provisioning, access controls, role-based access control (RBAC), and authentication protocols (e.g., SAML, OAuth, LDAP, OIDC, SCIM).
• Hands-on experience with coding and scripting automation experience (e.g., PowerShell, Python, or other languages etc.).
• Experience with cloud-based IAM solutions, including AWS, Azure, or equivalent platforms, with a solid understanding of cloud environment IAM roles, policies, and best practices.
• Experience working/managing in a 24*7 environment.
• Virtual Desktop Infrastructure (VDI): VMware Horizon, Azure Virtual Desktop.
• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.).

Nice-to-haves

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Benefits

• Competitive salary, annual performance-based bonus and stock grant.
• Retirement plan 401(k) with competitive company match.
• Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP).
• Paid time off and a generous parental leave policy.
• Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack.
• Corporate events including team outings, dinners, volunteer activities and company sports teams.
• Education reimbursement and learning opportunities.
• Modern offices with multi-monitor setups.