Senior Manager - Windows Platform Engineering

About the position

This position is for a Senior Manager for the Windows engineering arm of the Windows Platform team. This position will be responsible for developing and implementing Windows services, including but not limited to Azure, VDI, IAM, M365 Services, and AWS Windows Services. The position will guide and lead the maintenance and build of the employee virtual endpoints and cloud identity management services and continue the expansion of the adoption of M365 services. This role will work with cross-department leaders from the infrastructure and security teams to help codify and automate our service offerings. This role requires a high level of organization and knowledge of Windows and cloud services to build the next level of the IBKR Windows platform for our employees.

Responsibilities

• Collaborate with stakeholders to gather requirements, assess business needs, and develop IAM strategies and solutions that align with organizational goals.
• Configure and manage IAM systems and tools, such as identity governance platforms, directory services, and authentication mechanisms.
• Provide technical support and guidance to end-users and IT teams on IAM-related issues, troubleshooting, and best practices.
• Develop and maintain IAM policies, standards, and procedures and ensure adherence to industry best practices and compliance frameworks.
• Participate in planning, implementing, and growing our client's Amazon Web Services (AWS) or Microsoft Azure foundational footprint.
• Work with various technology teams to understand our current applications and make migration recommendations and to-be architectures in AWS / Azure.
• Strong Azure Solutions Architect with hands-on experience in data migration, data store creation, security, Replication, Backup and anything to do with Azure Data Life Cycle end-to-end.
• Develop and follow standard operating procedures (SOPs) to resolve issues and submit documentation for completed work.
• Report on your team's progress on projects and other key metrics, in addition to presenting detailed and implementable ideas for areas to improve further or influence product or project delivery.

Requirements

• 10 years of Azure/AWS engineering and development
• 10 years of on-premise to cloud migration experience
• 7 years of automation of the deployment and maintenance of Windows workloads
• 7 years of experience deploying and maintaining Infrastructure as code
• 5 years of engineering experience with IAM services (Entra, Ping, Okta, etc.)
• 5+ years of hands-on work experience supervising personnel in a technical environment
• Strong technical expertise in Identity and Access Management (IAM) technologies, including experience with IAM systems such as Active Directory, Azure AD/Entra ID, CyberArk, Okta, SailPoint or similar platforms.
• Hands-on experience with identity provisioning, access controls, role-based access control (RBAC), and authentication protocols (e.g., SAML, OAuth, LDAP, OIDC, SCIM)
• Hands-on experience with coding and scripting automation experience (e.g., PowerShell, Python, or other languages etc.)
• Experience with cloud-based IAM solutions, including AWS, Azure, or equivalent platforms, with a solid understanding of cloud environment IAM roles, policies, and best practices.
• Experience working/managing in a 24*7 environment
• Virtual Desktop Infrastructure (VDI): VMware Horizon, Azure Virtual Desktop
• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.)

Benefits

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with a competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
• Corporate events, including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities
• Modern offices with multi-monitor setups