Senior Marketing Representative

$15,080 - $31,200/Yr

Envoy Mortgage

Full-time - Entry Level

Credit Intermediation and Related Activities

About the position

The Senior Marketing Representative (SMR) plays a crucial role in enhancing Envoy's marketing efforts within the Realtor, Builder, and Financial Planner communities. This position is responsible for developing and executing a marketing plan aimed at increasing brand recognition and generating measurable business opportunities. The SMR will also have the opportunity to become a licensed Loan Originator by completing necessary state licensing requirements.

Responsibilities

• Develop knowledge and promote Envoy's products to Real Estate Agents, Home Buyers, and other lead sources.
• Prospect and procure new loan applications by meeting with and presenting products to potential referral sources that result in funded loans.
• Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail.
• Manage incoming internet leads from the company website and third-party sources.
• Follow up and respond to customer and in-house inquiries on transactions to offer superior customer service.
• Exercise proper qualification skills to identify genuine leads and schedule appointments with branch Originators.
• Coordinate mass mailing lists and the mailing of materials to prospective referrals and borrowers.
• Help coordinate marketing materials, maintain database for branch Originators, create and manage pipeline tracking.
• Attend and participate in Open Houses, Realtor Sales meetings, and other appropriate business functions.
• Execute "classic" marketing program initiatives and measure effectiveness.
• Advise branch management of results of marketing programs.
• Prepare and gather documents for borrowers.
• Process, organize, and interpret large amounts of data, which reflect market opportunities.
• Adhere to all Envoy policies, guidelines, and customer service standards.
• Maintain regular attendance, plus potential overtime, as necessary.
• Provide general clerical and phone support, as needed.

Requirements

• High school diploma or equivalent; Bachelor's degree is preferred.
• 1+ years of experience as a Loan Originator, LOA, or Processor; 2+ years preferred.
• Ability to learn or have past in-depth experience in the mortgage banking process, with a preference in residential mortgage banking.
• Develop thorough knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures, and industry regulations.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong computer skills with the ability to learn loan origination and related systems.
• Excellent customer service skills and ability to work in a team environment.
• Exceptional follow-up, time management, interpersonal, and verbal and written communication skills.
• Must be a marketing-savvy self-starter who is reliable, detail-oriented, with the ability to resolve issues.
• Ability to analyze issues and create effective resolutions while managing multiple projects at one time.
• Successfully completes regulatory and job training requirements.
• Must have NMLS license and SAFE, UST, or be able to obtain applicable State NMLS license within 30 - 90 days of employment.

Benefits

• Health Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k)