Payit - Nashville, TN

posted 3 months ago

Full-time - Senior
Remote - Nashville, TN
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more. We are looking for a talented and experienced Mobile App Designer to join the Product Experience Design team. As a Mobile App Designer, you will be responsible for designing intuitive, user-centered mobile applications that deliver an exceptional user experience. You'll be joining a team of world-class designers to provide innovative new experiences that have impact and visibility throughout PayIt. Our mission to provide modern technology solutions to all residents includes a focus on providing equitable and accessible government services. Our software is designed around people and we put the end-users at the center of all that we do.

Responsibilities

  • Collaborate with Product Managers, Engineers, Client teams and others to create simple and engaging user experiences that are 'Easier for everyone'.
  • Represent Product Design for the organization, sharing enthusiasm and user-centered design insight with the organization.
  • Contribute to research, user interviews, designing, prototyping, and usability testing to understand issues impacting end users.
  • Assess Information Architecture and create simple and engaging Interaction Designs.
  • Create wireframes, user flows, and other deliverables to communicate the user experience of a given feature.
  • Develop high-fidelity visual designs for mobile applications with detailed annotations on interaction designs, accessibility, and responsive behavior for Engineers and other stakeholders.
  • Collaborate with other designers and engineers on your scrum team to provide solutions and own the design of new features.
  • Work closely with engineers to balance technical limitations with the needs of users.
  • Work within PayIt's existing design system and brand guidelines.

Requirements

  • Minimum 5+ years experience working in Product Design, as a mobile app UX/UI Designer or within a similar field.
  • Minimum of a bachelor's in a Design curriculum or gained relevant work experience in the Design field.
  • A strong portfolio showcasing previous mobile app design work, including case studies and detailed explanations of design processes.
  • Advanced proficiency in Figma and FigJam, coupled with a comprehensive understanding of G Suite and Jira.
  • Possesses a deep understanding of mobile design principles, guidelines, and industry best practices.
  • Familiarity with platform-specific design guidelines (Apple's Human Interface Guidelines, Google's Material Design).
  • Experience designing solutions within a React Native mobile app framework.
  • Ability to solve complex problems with User-Centered Design principles and methodologies.
  • A collaborative approach to solving problems that includes leading design reviews with Product and Engineering teams.
  • Excellent communication and presentation skills, with the ability to articulate and defend design decisions.

Nice-to-haves

  • Familiarity with designing for Accessibility using WCAG guidelines.
  • Experience designing within a SaaS environment.
  • Experience conducting a thorough evaluation of a current mobile app, identifying areas for improvement, and recommending a comprehensive redesign based on the latest design principles, best practices, and user-centered design methodologies.
  • Outdoors hobbies, including hunting or fishing.
  • Experience with research or analytics tools such as Maze or Pendo.

Benefits

  • Competitive salaries
  • Excellent benefits
  • Flexible working arrangements
  • Corporate volunteer program
  • Resources to do your best work
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