Senior .Net Full Stack Developer with Angular (Remote)

$68,000 - $114,000/Yr

Cognizant Technology Solutions - Hooksett, NH

Full-time - Senior

Remote - Hooksett, NH

Professional, Scientific, and Technical Services

About the position

Cognizant is seeking a highly qualified Senior .Net Full Stack Developer with Angular expertise to develop and build impactful, scalable enterprise applications. This role involves collaboration with product managers, designers, and clients to deliver valuable software quickly. The ideal candidate will have a passion for high-quality, reliable, and maintainable code, and will contribute to a culture of continuous improvement within the team.

Responsibilities

• Logging all incidents in IT Service Management Tools (ITSM Tools - currently in Remedy Force) and assigning the right priority for the incidents.
• Triage the incidents and route them to appropriate application resolver groups as applicable.
• Provide SOP based resolution to resolve the incidents.
• Diagnose the incident for cause of failure involving L2 and L3 teams appropriately.
• Resolve the incident and get confirmation from the user and close the incident.
• Create SOPs where appropriate for L.15 team to handle the issues (left shift).
• Raise and coordinate with 3rd party system provider where the incident resolution is dependent on such provider.
• Regular cadence for analyzing recurring incidents.
• Identify the root cause for recurring incidents.
• Create a problem ticket and assign it to the right team.
• Work on coordinating minor enhancements.

Requirements

• Experienced in .Net and Angular.
• Experienced in managing support and development activities.
• Knowledge in Scrum process.
• Knowledge in ITSM tools.
• Effectively manage client stakeholders and coordinate with the team.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan